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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,269 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,269 reviews
May 12, 2020
Very nice group of people trying to help people These guys were great courteous, polite,I had no credit but they stepped up to the plate to make sure I was leaving with a car,thank you Alec compola, These guys were great courteous, polite,I had no credit but they stepped up to the plate to make sure I was leaving with a car,thank you Alec compola, rich Barron and the whole crew,I told them what I had and they worked with it,THANKS AGAIN ganley More
by robertmcwhorter42
Employees Worked With
Alec Campola
May 12, 2020
The best dealership around! We were looking for a used car and I was in a bad mood tired of the corona virus crap and Did not want to deal with a bunch of liars and listen abou We were looking for a used car and I was in a bad mood tired of the corona virus crap and Did not want to deal with a bunch of liars and listen about great deals that were not real deals ,and they were so awesome and nice they helped us out and Rich heard us talking and he stepped in to assure us they could help us with financing ,I was worried . But Alec also assured us first but we were screwed over by another dealership That WE WILL NEVER GO BACK TO . So that’s why we were very apprehensive to believe ,but they turned it all around for us ! The entire team ,well all of the people and salesman we talked with were top notch friendly so nice ! I’d recommend this dealership anytime ,they were super! They were very fun but professional and really like our experience there. We purchased a car love the car loved the deal and did not feel as if we were taken advantage of . Will use them EVERY time we need a car. More
by Dreamofjeannie0108
Employees Worked With
Michael Pruce, Rich Barron, Alec Campola
May 06, 2020
Customized shopping to your individual needs Review of purchases made May 1st, 2020 as well as May 4th, 2020. Originally we were looking at a Forester for our daughter. I had been doing researc Review of purchases made May 1st, 2020 as well as May 4th, 2020. Originally we were looking at a Forester for our daughter. I had been doing research online and looking a various dealers. I appreciated that Ganley Subaru showed you the Carfax history and all the other pertinent information needed to make a sound purchase. They also have the best selection of both new and used Subaru's in Northeastern Ohio. Our salesperson, Louis Kosmerl, was fantastic with us. He listened to our needs gave us guidance and recommendations that fit our budget and requirements. He helped us feel cared for. We appreciated his knowledge and personable approach. In fact, we came back several days later and traded in my vehicle to purchase a Certified Pre-Owned Forester also having Louis Kosmerl as our product specialist. He went above and beyond to see to our needs. Louis also contacted me after the purchase to ensure our complete satisfaction. Mike Swansinger, Business Manager, was instrumental in getting us the best financing. We appreciated his direction and advice in making sure our investments were protected. I have already recommended Louis Kosmerl and Ganley Subaru East to my friends, family, and co-workers. More
by barbie#1
May 05, 2020
Typical shady used car salesman. Told us the car 'only needed an exhaust, and that sound was just a tire'. Check engine light came on the next day and it needed a catalytic converter, radiator, and a who needed an exhaust, and that sound was just a tire'. Check engine light came on the next day and it needed a catalytic converter, radiator, and a whole host of other things. Repairs cost more than the car itself. Don't waste your time or money and deal with someone else. More
by drewbrim
Employees Worked With
Michael Pruce
April 28, 2020
Ganley Subaru East, and Brad Lunar in particular, we’re absolutely incredible to work with. This was my first time buying a car and I am so pleased with my experience. If you’re looking for a Subaru, go to absolutely incredible to work with. This was my first time buying a car and I am so pleased with my experience. If you’re looking for a Subaru, go to Ganley and ask for Brad! Note, the finance department is nice but they will push you to buy extra packages so be wary. More
by katielauria
April 27, 2020
We are enjoying our new Forester Sport! Comfy ride good pick up plenty of space for two of us and our three dogs! Love the unique blue color and sport trim pick up plenty of space for two of us and our three dogs! Love the unique blue color and sport trim More
by maggie57
Employees Worked With
April 27, 2020
A Great Car Buying Experience - Linda Grau I would like to compliment the Ganley Subaru East Dealership in Wickliffe, Ohio and especially my salesperson, Brad Lunar for the great car buying exp I would like to compliment the Ganley Subaru East Dealership in Wickliffe, Ohio and especially my salesperson, Brad Lunar for the great car buying experience I had on April 16th. I was acknowledged and felt welcome from the moment I stepped through the dealership door that morning. Brad was very personable, professional, and knowledgeable before, during and after the test drive. The sales completion process itself was quick and pressure free. Brad went over all the basic features of the car before I left and indicated that he would be happy to answer any followup questions I might have at any time via his cell phone. He also called me within a week to make sure that I was completely satisfied with my new Subaru Forester which I truly am! I will definitely recommend Brad Lunar and the Ganley Subaru East Dealership to my family and any of my friends interested in purchasing a Subaru vehicle. More
by lindafgrau
April 25, 2020
A very satisfied customer I drove away from Ganley Subaru East very satisfied with the car buying experience I had. I had read the dealership reviews just as closely as I had I drove away from Ganley Subaru East very satisfied with the car buying experience I had. I had read the dealership reviews just as closely as I had read the Subaru reviews. I knew I wanted to buy a Subaru but after my last experience at a dealership 3 ago was so negative, I knew I didn’t want a repeat. Even though I live on the West Side, I drove to the East Side and worked with Hannah Benjamin. I am really glad I did! She was able to answer all my questions and was very helpful, without being pushy, throughout the process. I would readily recommend Ganley East and Hannah Benjamin to anyone. More
by josiekrame
Employees Worked With
Hannah Benjamin, Mike Swansinger
April 17, 2020
I highly recommend Hannah Benjamin and Ganley Subaru East. To everyone looking for a new to you or brand new vehicle you should stop in here. I purchased my first Subaru back in 2015 from here. I brough East. To everyone looking for a new to you or brand new vehicle you should stop in here. I purchased my first Subaru back in 2015 from here. I brought my Impreza back to the service center for everything. From oil changes to issues I was always taken care of. From the show room to the service center I have never had a poor experience. Hannah was amazing from start to finish. She answered all of my questions and trust me I had plenty. Not once did Hannah rush me into a decision. I love everything about this dealership and will continue to recommend to friends and family. Hannah thank you again for taking the time to help me make my decision. The French Press is what truly sealed the deal😃☕️. That cup of coffee was excellent!!! More
by HBORA52
Employees Worked With
Other Employees :
Giovanni Casella, Hannah Benjamin, Marlene Seelig
