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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,269 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,269 reviews
March 05, 2020
Forester Sport 2020 Worked thru Costco, the process was simple; This is the second car that we are buying with this dealership. Wish that there would be more evening sh Worked thru Costco, the process was simple; This is the second car that we are buying with this dealership. Wish that there would be more evening shop service hours offering in the future. More
by Gordon Tai
Employees Worked With
Robert Swyt, Hannah Benjamin, Jim Gentile
March 02, 2020
First time going to a dealership with the intention of buying a car and let’s just say it was amazing. The dealership was very clean and welcoming from the second I pulled in as well as how everything was buying a car and let’s just say it was amazing. The dealership was very clean and welcoming from the second I pulled in as well as how everything was laid out. I went in to buy a used 2017 WRX and left with a 2020 WRX. Brad was an amazing salesman and very personal through the entire experience. Not once did he try and push anything for me to go with another model or pay for something I wasn’t comfortable with. Brad and the sales manager Mike were very helpful and were able to work with me to get everything into a good position in order to take on this 2020 WRX. First time buying a new car and especially a Subaru, I would recommend Brad Lunar to anyone going to buy a Subaru and will be telling anyone I know about my wonderful experience. More
by Davidsimpson117
February 29, 2020
Bought a used Subaru Forester Lou was a great salesman at the Ganley Subaru East!! He was so friendly and helpful, very chill guy and honest!! He made our experience very fun to bu Lou was a great salesman at the Ganley Subaru East!! He was so friendly and helpful, very chill guy and honest!! He made our experience very fun to buy a used car and not feel pressured! GO SEE LOU! We are happy with our used Subaru Forester! We will be back again in the future, especially to see Lou! More
by nb1234
Employees Worked With
February 27, 2020
Lots of bait and switch tactics. Did not like how they treated me when I asked about the warranty they pushed on me. I initially signed up and then changed my mind and asked to reverse it. They got loud w treated me when I asked about the warranty they pushed on me. I initially signed up and then changed my mind and asked to reverse it. They got loud with me and tried to shame me for all the nice things they supposedly included, yet they actually took a week+ to not fix the scratches I wanted fixed and couldn't get me the original cargo cover replaced. Unusually scummy dealership! More
by J M
Employees Worked With
Michael Arnoff
February 26, 2020
Brad did a great job at helping me trade in my lease for another lease. The sales manager was very friendly and helpful too. I have had great experiences with Ganley. Brad knows his stuff about the vehicles another lease. The sales manager was very friendly and helpful too. I have had great experiences with Ganley. Brad knows his stuff about the vehicles and really makes you feel like you are in good hands. More
by cdh91
February 26, 2020
Ease and peace of mind when purchasing a Subaru This dealership was wonderful in terms of customer service of choosing a vehicle and arranging a date for picking up my vehicle. Would go here again i This dealership was wonderful in terms of customer service of choosing a vehicle and arranging a date for picking up my vehicle. Would go here again if I were thinking of purchasing another Subaru vehicle! More
by kyle.mcintosh
Employees Worked With
ASHLEY HOUSTON
February 25, 2020
We are new Subaru owners with alot of questions. Robert Swyt went overboard in his ENCORE Delivery assistance by meeting with us twice. His patience, knowledge and explanation of the Ascent features was e Swyt went overboard in his ENCORE Delivery assistance by meeting with us twice. His patience, knowledge and explanation of the Ascent features was extremely helpful. Thank you. More
by Don
Employees Worked With
February 25, 2020
Ganley Subaru East is the best! I was referred by a colleague to go to Brad Lunar at Ganley Subaru East since I was having trouble with other dealerships around the city. Brad exceed I was referred by a colleague to go to Brad Lunar at Ganley Subaru East since I was having trouble with other dealerships around the city. Brad exceeded my expectations and was amazing to work with! Not only did they help me find the car of my dreams, but they also worked with me on my trade-in and into a brand new car! I couldn't be happier with the service I have received and will keep coming back for all of our future cars, and referring anyone I know in need of a car to this dealership. More
by emmcewen
February 25, 2020
Car shopping can be stressful. Brad made the experience easy and fun. He did a good job listening to what was important to us in a new vehicle and then delivered. I love my new car. This is my second purch easy and fun. He did a good job listening to what was important to us in a new vehicle and then delivered. I love my new car. This is my second purchase at Ganley and I plan to keep coming back. Thanks for the great service Brad and team! More
by james.hill0781
February 11, 2020
Went there to look at the new Outback and Forester. Found the perfect Outback since they have many. Also had a pre-approved car loan but they found a better loan rate than my own bank. Ask for Ashley. She kn the perfect Outback since they have many. Also had a pre-approved car loan but they found a better loan rate than my own bank. Ask for Ashley. She knows the cars well. More
by Alljim
Employees Worked With
Jim Gentile, ASHLEY HOUSTON
