Ken Ganley Subaru Wickliffe

As pleasurable as car buying can be. I went to Ganley East because they are my area USAA Car Buying Service partner. I was not disappointed. Everyone was friendly. The dealership was clea I went to Ganley East because they are my area USAA Car Buying Service partner. I was not disappointed. Everyone was friendly. The dealership was clean and comfortable. Brad was helpful, knowledgeable, and honest. More

Straightforward negotiations. Organized. Professional Hannah was professional, straightforward and a hard worker. She is very communicative, which I appreciated. I look forward to working with her again Hannah was professional, straightforward and a hard worker. She is very communicative, which I appreciated. I look forward to working with her again in the future. More

amazing James was very good and knew what he was talking about. the car was perfect for me and the conditions that we live in. I would recommend him to anybod James was very good and knew what he was talking about. the car was perfect for me and the conditions that we live in. I would recommend him to anybody that shops there. More

Got me in my dream car once again! A year ago Brad and the rest of the staff got me into a new WRX, I was so impressed with the service received that I promised when right for me I woul A year ago Brad and the rest of the staff got me into a new WRX, I was so impressed with the service received that I promised when right for me I would come back for a new STI. This year I came back and got the car of my dreams and the staff made it easy for me. They provide a easy going experience with no pressure put on me. The last year I've received excellent customer service, They call to ensure everything is going smoothly with the vehicle and you can tell they truly care about a customer connection. I cant thank the entire staff enough, I've said it before but I would never buy a Subaru from anyone else. Thank you for my second and most certainly not my last Subaru! More

Excellent service, great staff, easy process! Came back to Ganley for our third Subaru, this time a 2019 Forester lease. Was able to get exactly the car and payment that we were hoping for and Jam Came back to Ganley for our third Subaru, this time a 2019 Forester lease. Was able to get exactly the car and payment that we were hoping for and James was instrumental through this whole process. Very friendly staff all around and great service. We will definitely be back for our next Subaru! More

Great Price and service James was very helpful, he took his time to find the right car and listened to what i was looking for and make the experience very simple and easy, th James was very helpful, he took his time to find the right car and listened to what i was looking for and make the experience very simple and easy, thanks again More

The most comfortable car buying experience I would never had known you were new had you not told me. It was a pleasure working with you Hanna. The last training session was a lot to take in but I would never had known you were new had you not told me. It was a pleasure working with you Hanna. The last training session was a lot to take in but I remembered more than I thought I would. I’m grateful for the drive around the neighborhood. I was concerned about just getting in, jumping on the highway and driving away. I was way more comfortable when I left after that. I did a lot of research before I decided on where to buy my Subaru. I spoke with many Subaru sales people. But your calm demeaner and gentle guidance drew me to choose you and your dealership. And I have to say the picture with the dog didn’t hurt. I wasn’t disappointed thank you for being patient with all the crazy stuff with my bank. You guys are truly great people. I’ll bring my Izzy by to meet all of you. Thank you again. More

New car salesman Although I had a pleasant experience with James it was the newspaper ad that brought me to the dealership. I was quite surprised to see the differe Although I had a pleasant experience with James it was the newspaper ad that brought me to the dealership. I was quite surprised to see the difference in the quoted price of a lease to the actual cost involved. As I notice more and more newspaper ads, television ads or on-line ads it's hard to determine what the actual monthly cost really is. I guess you need to be an informed consumer to put up with hidden costs that are added in just as you are when outright purchasing a new car. The destination fee, the $250 "administration fee", (which as one dealership stated), like paying a supermarket clerk to check out your groceries. Anyway, kudos to James and let him know my brother's name is Mike. More

Great Experience We were very pleased working with James. He was very informative and could answer any question we had. We walked into the dealership thinking we wou We were very pleased working with James. He was very informative and could answer any question we had. We walked into the dealership thinking we wouldn't be getting a car because of how upside down we were in a lease. We happily walked out with a brand new car that we absolutely love! I would highly suggest to anyone looking for a new car to visit Ganley Subaru East specifially to see James. We will be back in a few years when we are ready to trade in our second car. More