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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,323 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,323 reviews
November 01, 2019
Brad is among the best car salesmen that I have worked with. Due to a back injury years ago, buying a car with a seat that works for me is a difficult and time consuming process. Brad was very patient, understa Due to a back injury years ago, buying a car with a seat that works for me is a difficult and time consuming process. Brad was very patient, understanding, and very knowledgeable about both the Forester and the Outback. He let me test drive the 2020 Outback several times and even take one home overnight. I liked the Outback very much and initially the 2020 redesigned seat was quite comfortable. It takes quite a lot of time in the car seat for me to determine if it will work. Unfortunately I eventually had to make the decision not to get an Outback and go back to my old make of car and car seat even though I preferred the 2020 Outback. Brad even offered to have me come in with an orthopedic specialist to see if the seat could be adjusted to work. When Brad was not available, Ken Johnson was just as helpful. Ganley Subaru management supported them. Jim More
by Jim - 2020 Outback
October 31, 2019
Excellent Brad was very helpful and attentive. He updated my order status multiple times. He worked around my schedule and made things happen. I would most cert Brad was very helpful and attentive. He updated my order status multiple times. He worked around my schedule and made things happen. I would most certainly recommend Ganley to anyone looking to buy a car. More
by sary3315
Employees Worked With
October 29, 2019
I was highly satisfied with the buying process at Ganley Subaru East. The Dealership was ran very professionally. I was very happy with the price of my car and the trade in . Keep up the good work. I will b Subaru East. The Dealership was ran very professionally. I was very happy with the price of my car and the trade in . Keep up the good work. I will be recommending to family and friends. Theodore Nickels More
by Teddy
October 28, 2019
A+ experience all around! Came into the dealership to check out a newly listed used Volvo SUV. Brad was very helpful and kind, took the time to answer all of my questions and Came into the dealership to check out a newly listed used Volvo SUV. Brad was very helpful and kind, took the time to answer all of my questions and made me feel welcome. He took the time to go over the features of the car - it has all the bells and whistles! We were impressed with his level of service. I can't recommend Brad enough, he was patient and truly genuine! Thank you! More
by MW752
Employees Worked With
October 28, 2019
Found my dream car! After searching GanleyAuto.com for months to find "My car", it finally appeared and I called Brad Lunar right away and he drove to the other Ganley st After searching GanleyAuto.com for months to find "My car", it finally appeared and I called Brad Lunar right away and he drove to the other Ganley store that it was located at and brought it back for me! He let me know how the car drove and mentioned a slight rattling noise. We had service put it on the lift and were able to find the problem and it was quickly handled by Steve, the Pre-Owned Sales Manager. Jim Gentile helped me keep my payments where I want and make sure the right equipment is covered by warranty. Thanks Brad and Steve and Jim for helping me with my "Affordable Dream Car"! More
by Tim Hussell
October 25, 2019
Easy process, excellent service We came from out of state to purchase a vehicle and found the staff to be extremely knowledgable, thorough, and pleasant. We are so pleased with the e We came from out of state to purchase a vehicle and found the staff to be extremely knowledgable, thorough, and pleasant. We are so pleased with the experience and especially with our vehicle! More
by 19Forester
October 24, 2019
Great CPO buying experience We had a great experience working with Hannah. She was incredibly knowledgable, and very no pressure. We ended up with a vehicle that checked all th We had a great experience working with Hannah. She was incredibly knowledgable, and very no pressure. We ended up with a vehicle that checked all the boxes we were looking for. We would definitely recommend Hannah to anyone considering a Subaru! More
by newtosubaru
Employees Worked With
Hannah Benjamin
October 22, 2019
Happy Customer Exceptional customer service from Brad. Informative, helpful, and very comfortable to work with/talk to. Highly recommend Subaru all around. Love my Exceptional customer service from Brad. Informative, helpful, and very comfortable to work with/talk to. Highly recommend Subaru all around. Love my new vehicle. Feels safe and drives like a charm! More
by ktmanfroni
Employees Worked With
October 20, 2019
Great customer service, Had a great experience, we went to get a quote if we want to buy a Subaru. In 1 hr. we were ready to buy it and decide the style of car for the whole Had a great experience, we went to get a quote if we want to buy a Subaru. In 1 hr. we were ready to buy it and decide the style of car for the whole family. It had to be the Subaru Ascent, as the perfect fit for the family of 6, It was all decided in a hour. The decision was not easy to make at home, when we got there, every department gave us the better picture if we are doing the right thing , working through the sales and the offer that can fit my budget , Starlink option, Safety, Warranty and service after we bought the Car. More
by yamin_imra
Employees Worked With
Hannah Benjamin
October 16, 2019
Ability to make a great offer with no hassle Working with Emily, even though we did not purchase from her because of distance, was a pleasure. She was very friendly and reasonable and willing to Working with Emily, even though we did not purchase from her because of distance, was a pleasure. She was very friendly and reasonable and willing to prove the information requested quickly. More
by Gomer
Employees Worked With
Emily Wanchisn
