Ken Ganley Subaru Wickliffe

Dealership helped me overcome lack of desired car color Everything went well in my purchase of the Subaru Premium I wanted until my salesman tried to find one in the desired color. I really wanted a horizon Everything went well in my purchase of the Subaru Premium I wanted until my salesman tried to find one in the desired color. I really wanted a horizon blue one, but there was none on the lot. I finally agreed to take a jasper green one that would be at another dealer's in 12 days. When that day came, the car didn't, reportedly because of flooding in the Midwest. No one knew when that car might be shipped. I said I'd accept my third choice, ice silver metallic, but there were none of those available either. Finally, my salesman, James Callender, and the sales manager (Mike, didn't catch the last name) were able to find a silver one in Boardman. I was able to pick it up the next day and am delighted by it, even though I would have preferred another color. I was impressed with the efforts of the sales department to satisfy me. But I think Subaru needs to make more cars in colors other than black, white and dark gray. Chris Larick More

EXCELLENT EXPERIENCE My wife and I were looking for a new car and just started test driving different ones and thought we’d give Subaru’s a try. We tried the Forester and My wife and I were looking for a new car and just started test driving different ones and thought we’d give Subaru’s a try. We tried the Forester and it was ok but saw the Ascent but thought it was out of our price range but of course we test drove it anyways and loved it. We were dealing with Paul in sales and Mike one of the sales managers. We have so so credit which of course put us in a higher interest bracket making our payment too high for the Ascent. So we walked away not sure what direction to go because we found what we wanted but couldn’t afford. Which is typical for us when looking at cars. Fortunately Paul our salesman, didn’t give up and he and Mike the sales manager pretty much bent over backwards to work a deal we could afford. I highly recommend giving these guys a chance if you’re looking for a Subaru or a used car they have and actually I would highly recommend Ganley period. Between us and our kids this is our 4th vehicle from a Ganley dealership in 3 years. Here’s one more thing, I don’t think I’ve ever written a review for anything but I was more than glad to for these guys. More

Good servive Brad was very helpful and knowledgeable. I will consider to get my next lease from here. Any questions I had were answered completely. Brad Lunar Brad was very helpful and knowledgeable. I will consider to get my next lease from here. Any questions I had were answered completely. Brad Lunar knows his business. Charles More

Another Satisfied Customer As a first time leasing experience, Brad and Dario were both very helpful and accommodating in explaining the process. Brad understood what I was look As a first time leasing experience, Brad and Dario were both very helpful and accommodating in explaining the process. Brad understood what I was looking for and worked with me to make it happen. That included the test drive, leasing options, and trade in.....Right down to rolling that Impreza off the showroom floor, all in the same day! More

Amazing! Great service and great people! Will definitely be a repeat customer and recommend others to come to this dealership! They did everything professional Great service and great people! Will definitely be a repeat customer and recommend others to come to this dealership! They did everything professionally and were very kind and did whatever they could to satisfy me More

Knowledgeable, Professional, Personable We just purchased a new 2019 Ascent Limited from Brad Lunar. We had done our research on mid to large size SUV's, and concluded that Subaru was one o We just purchased a new 2019 Ascent Limited from Brad Lunar. We had done our research on mid to large size SUV's, and concluded that Subaru was one of the best designed, safest cars on the road, and coincidentally, also offers the best value. We were immediately greeted at the door when we entered the show room. Brad introduced himself and offered to assist us without being overbearing. We explained what we were looking for. Brad showed us both the Forester and Ascent, delineating the differences between the two models. The dealership had plenty of inventory immediately available. We test drove both cars and reached our decision. Brad pointed out all the features and available options on each car. He was extremely knowledgeable and articulate when discussing both models. Clearly he has a passion for his job. When we discussed our trade-in, Brad was a strong advocate for us, and was able to get us a good price. He hustled to have the car ready for delivery the next day, and then sat in the car with us and went over all the relevant features and functions of the new vehicle. I would most definitely buy our next car from Brad. More

Best service ever! Super sweet and helpful! She answered all my questions and i can't wait to bring my business to Ganley and get a new car! Super sweet and helpful! She answered all my questions and i can't wait to bring my business to Ganley and get a new car! More

Right at Home The experience was picture perfect. I had to write a poem to truly show my appreciation! - My Subaru has me covered. I stick to the road with a gl The experience was picture perfect. I had to write a poem to truly show my appreciation! - My Subaru has me covered. I stick to the road with a glue like rubber. Only on the mud I slip and slide, Never been so secure in such a wild ride. With stars overhead I scarcely need a map, The night stays young, AWD’s on tap She’s all black, but I’ll tell ya buddy, Her smile’s not bigger than when she’s all muddy. Every night I tuck her in she kicks and screams, She’s not just my car she’s the car of my dreams! Thanks a million, Mr. Lunar. More

Wonderful Buying Experience My husband and I purchased a new Subaru Ascent and our car buying experience was amazing. We were able to work with Brad Lunar and Mike Kaminski who w My husband and I purchased a new Subaru Ascent and our car buying experience was amazing. We were able to work with Brad Lunar and Mike Kaminski who were just a joy to work with. They were thorough and patient with all of our questions. We never felt pressure to make a decision which we appreciated as when you walk into most dealerships you feel the pressure right away. Their number one goal was to make us happy and get us the car we wanted and not try to push us into a different trim that we did not need. We are hoping to have our Ascent for a long time, but when it is time for a new car we will definitely be back at Ganley Subaru East. Thank you again for making our experience seemless. -Randy and Allison More

Nice. Knowledgeable and good to deal with. The sales representative (James) was knowledgeable and very good at his job. The staff all were nice and make the leasing experience very easy. The The sales representative (James) was knowledgeable and very good at his job. The staff all were nice and make the leasing experience very easy. The car was ready quickly and they had the color and model in stock. Management was always around making sure things went smoothly. Aramis was very good in finance. More