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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,263 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,263 reviews
March 19, 2019
Excellent customer service This is my first time dealing with Ganley Subaru east and was extremely satisfied from the first time I walked in the door thru the time I drove my Su This is my first time dealing with Ganley Subaru east and was extremely satisfied from the first time I walked in the door thru the time I drove my Subaru crosstrek out the door. My salesman, James Callender, greated me and answered all my questions. When I decided to buy he was right there with me the whole time and helped me negotiate a deal that I was happy with. Then he took all the time I needed to explain the different apps and how to work them. I would recommend this dealership to anyone looking for a car. More
by Lenore344
Employees Worked With
James Callender
March 18, 2019
Finding my dream car! I am a long time Subaru owner and trading in my 2007 outback for a 2019 outback. Received friendly, detailed, efficient support in obtaining the exact I am a long time Subaru owner and trading in my 2007 outback for a 2019 outback. Received friendly, detailed, efficient support in obtaining the exact Outback I will love for another 12 years! Ready for adventures with my kayak too. Thanks to Brad Lunar the experience was exactly what I needed. Brad and Team found my Outback and got it delivered to me. HIGHLY RECOMMENDED 🔆🔆🔆 More
by GramAdventures
Employees Worked With
March 11, 2019
Brad Lunar Was Terrific. I enthusiastically recommend Brad Lunar at Ganley Subaru East. He was kind, thorough, honest and hard-working. He got me a very fair deal and did a I enthusiastically recommend Brad Lunar at Ganley Subaru East. He was kind, thorough, honest and hard-working. He got me a very fair deal and did a wonderful job walking through the car with my son. If you are looking for a Subaru, be sure to call Brad Lunar. More
by dyoung
Employees Worked With
March 07, 2019
Purchasing a new Outback went very smoothly! Our initial contact with Emily through e-mails and phone calls was friendly and productive, Then, we met James at the dealership who walked us through Our initial contact with Emily through e-mails and phone calls was friendly and productive, Then, we met James at the dealership who walked us through the purchasing process with enthusiasm and expertise. Finally, we wrapped it up with Nick who was thorough and professional in the final steps of the purchase. All three of these individuals made purchasing a new Outback from Ganley Subaru East a stress-free experience. More
by outbacks
Employees Worked With
Other Employees :
Nick Zaucha, Emily Wanchisn, James Callender
March 07, 2019
Pleasant buying experience James listened to us, quickly grasped our preferences/ needs and addressed them. Answered all our questions knowkedgeably. Did not try to steer us to James listened to us, quickly grasped our preferences/ needs and addressed them. Answered all our questions knowkedgeably. Did not try to steer us to options we didn’t need - we never felt pressured. Overall, James was helpful and personable. More
by 1stforester
Employees Worked With
James Callender
March 04, 2019
Our new car purchase My wife and I just purchased our new Subaru Forester. Our sales representative James was very friendly and knowledgeable. He listened to our specifi My wife and I just purchased our new Subaru Forester. Our sales representative James was very friendly and knowledgeable. He listened to our specific needs and lifestyle, camping, kayaking and towing a small trailer. He showed us a car we came to buy We were very pleased with James and dealership he represents. The purchase was completed in a very timely manner. We are very pleased with our new car. Sincerely, Michael and Marian More
by Mike S.
Employees Worked With
James Callender
February 23, 2019
Excellent Staff was friendly, knowledgeable, and helpful. There was a comfortable waiting room and a nice showroom. The process of leasing a new car was easy an Staff was friendly, knowledgeable, and helpful. There was a comfortable waiting room and a nice showroom. The process of leasing a new car was easy and relatively low stress. More
by Eipevoli
Employees Worked With
Nick Villella, Aramis Greenwood, James Callender
February 21, 2019
Excellent Customer Service James went above and beyond during the delivery of my vehicle. It was 8 pm and the dealership was closing but James still took the time with me to go James went above and beyond during the delivery of my vehicle. It was 8 pm and the dealership was closing but James still took the time with me to go over the vehicles controls and features. More
by Subaru4Life
Employees Worked With
James Callender
February 20, 2019
Great Experience We had visited a few other dealers before coming to Ganley Subaru East. We were met by Gino at the Used Car department. Gino was very knowledgeable We had visited a few other dealers before coming to Ganley Subaru East. We were met by Gino at the Used Car department. Gino was very knowledgeable about the Outback we were interested in. He took ample time to explain the many features of the vehicle. He was very friendly and patient with the questions we had and our concerns about what we were seeking in the purchase of our next car. We will be recommending Gino to anyone we know who is in the market for their next car. More
by pjw
February 18, 2019
Great service, great overall experience. I had an overall great experience working with members of the Ganley Subaru team. They helped to make the car buying process smooth and simple. Brad L I had an overall great experience working with members of the Ganley Subaru team. They helped to make the car buying process smooth and simple. Brad Lunar worked with me specifically and provided excellent customer service. More
by alexgludwig7
