Ken Ganley Subaru Wickliffe

Great Price and service James was very helpful, he took his time to find the right car and listened to what i was looking for and make the experience very simple and easy, th James was very helpful, he took his time to find the right car and listened to what i was looking for and make the experience very simple and easy, thanks again More

The most comfortable car buying experience I would never had known you were new had you not told me. It was a pleasure working with you Hanna. The last training session was a lot to take in but I would never had known you were new had you not told me. It was a pleasure working with you Hanna. The last training session was a lot to take in but I remembered more than I thought I would. I’m grateful for the drive around the neighborhood. I was concerned about just getting in, jumping on the highway and driving away. I was way more comfortable when I left after that. I did a lot of research before I decided on where to buy my Subaru. I spoke with many Subaru sales people. But your calm demeaner and gentle guidance drew me to choose you and your dealership. And I have to say the picture with the dog didn’t hurt. I wasn’t disappointed thank you for being patient with all the crazy stuff with my bank. You guys are truly great people. I’ll bring my Izzy by to meet all of you. Thank you again. More

New car salesman Although I had a pleasant experience with James it was the newspaper ad that brought me to the dealership. I was quite surprised to see the differe Although I had a pleasant experience with James it was the newspaper ad that brought me to the dealership. I was quite surprised to see the difference in the quoted price of a lease to the actual cost involved. As I notice more and more newspaper ads, television ads or on-line ads it's hard to determine what the actual monthly cost really is. I guess you need to be an informed consumer to put up with hidden costs that are added in just as you are when outright purchasing a new car. The destination fee, the $250 "administration fee", (which as one dealership stated), like paying a supermarket clerk to check out your groceries. Anyway, kudos to James and let him know my brother's name is Mike. More

Great Experience We were very pleased working with James. He was very informative and could answer any question we had. We walked into the dealership thinking we wou We were very pleased working with James. He was very informative and could answer any question we had. We walked into the dealership thinking we wouldn't be getting a car because of how upside down we were in a lease. We happily walked out with a brand new car that we absolutely love! I would highly suggest to anyone looking for a new car to visit Ganley Subaru East specifially to see James. We will be back in a few years when we are ready to trade in our second car. More

Moving to OH Moving to Ohio form California and wanted to get back into a WRX. What a fantastic experience at Ganley East. Everyone was friendly and made me feel a Moving to Ohio form California and wanted to get back into a WRX. What a fantastic experience at Ganley East. Everyone was friendly and made me feel at home. We will be back to trade up our 2017 Forester to the Accent in the near future! More

Excellent experience Ganley Subaru East was a pleasure to deal with! They made the car buying experience easy and fun! Buying a car should be an exciting happy event, not Ganley Subaru East was a pleasure to deal with! They made the car buying experience easy and fun! Buying a car should be an exciting happy event, not full of lengthy negotiations, and they definitely made that happen! We will absolutely recommend them to others who are in the market! More

good experience because of the knowledge and kindness that Brad portrayed. knew the car and and all the features that accompanied it. gave a price range and got righ because of the knowledge and kindness that Brad portrayed. knew the car and and all the features that accompanied it. gave a price range and got right in the ballpark. More

Love my Prius From start to finish, buying a used car with Brad Lunar at Ganley Suburu in Wickliffe was a pleasure and very efficient. I knew what I wanted, and th From start to finish, buying a used car with Brad Lunar at Ganley Suburu in Wickliffe was a pleasure and very efficient. I knew what I wanted, and they made it easy. More

Amazing customer service and quality vehicle My good friend recommended me to go to Ganley SubaruEast and to ask for Brad Lunar. I was in a terrible situation. My BMW blew an engine and I needed My good friend recommended me to go to Ganley SubaruEast and to ask for Brad Lunar. I was in a terrible situation. My BMW blew an engine and I needed to get a replacement car fast. I was not looking for a new car but my situation was desperate and I told Brad my story and he immediately went to work to try to get me into a new vehicle. He and his manager went above and beyond even to see if there was anything they could help me with my current car and they did not have to do what they did to help me . I did not expect them to do this and was pleasantly surprised that they made the extra effort and made calls that made me realize why my good friend had recommended Brad. The thought of car shopping was overwhelming and I have had miserable experiences in the past. Me and my husband went and shopped other dealerships and did not receive even 1/3 the help and guidance we got from Brad. I bought a 2019 Subaru Forester and absolutely love this vehicle. I would recommend my family and friends to shop here the next time they are looking for a car. I have never owned a Subaru but I would definitely buy one again. More