Ken Ganley Subaru Wickliffe

Oil change This is my second experience with the same technician, both times I don’t think he completely understood one of my questions and didn’t answer suffici This is my second experience with the same technician, both times I don’t think he completely understood one of my questions and didn’t answer sufficiently. I reasked, but didn’t feel like he understood so i gave up. I also had asked to have my side window checked, but it was unclear to me and the other technician whether it was checked when I arrived. the other technician checked it for me. More

Good Jeff was great Leased a ctosstrex got what I wanted at a fair price good sales staff Clem and friendly dealship happy with my new car thanks a lot Leased a ctosstrex got what I wanted at a fair price good sales staff Clem and friendly dealship happy with my new car thanks a lot More

Professional and attentive I worked with Colin to purchase my 2018 Crosstrek. The color I had initially picked out sold before I was able to return to purchase the vehicle. Co I worked with Colin to purchase my 2018 Crosstrek. The color I had initially picked out sold before I was able to return to purchase the vehicle. Colin worked to locate another vehicle with the same exterior color and had it delivered in just a few days. This was my first experience at Ganley having bought 3 other Subarus at a dealership closer to my home. This was definitely a better car buying experience and worth the extra drive time. I highly recommend working with Colin at Ganley Subaru East. More

Excellent Service Friendly and helpful staff. Knowledgable, professional service techs. Was greeted upon entry. Helpful staff that helped navigate the extended warranty Friendly and helpful staff. Knowledgable, professional service techs. Was greeted upon entry. Helpful staff that helped navigate the extended warranty that was purchased. It's always a pleasure to bring the vehicle in and have the staff help. More

Totally Satisfied the car shopping experience at Ganley Subaru Wickliffe was very good. Colin Coyne was very present to deal with from start to finish he gave us al the car shopping experience at Ganley Subaru Wickliffe was very good. Colin Coyne was very present to deal with from start to finish he gave us all the time need to make our decision. Colin did not rush us through the process. He answered our question and gave us all the need information. As a result, the experience was very easy and relaxed. More

Considerate and helpful Overall, the service manager and assistant manager were helpful and considerate. To avoid additional inconvenience, they provided a loaner car.I have Overall, the service manager and assistant manager were helpful and considerate. To avoid additional inconvenience, they provided a loaner car.I have had a problem with head and tail lights going out. They were not able to determine whether there is a systemic issue--but they tried. One of the challenges is actually reaching the person I needed to talk with, we played phone tag which is time-consuming for all of us. More

Great service at a good price We just made a 1400 mile trip with three dogs in the car, so to say it needed to be freshened up is an understatement. They got me in and out quicker We just made a 1400 mile trip with three dogs in the car, so to say it needed to be freshened up is an understatement. They got me in and out quicker than I had expected, and the price was beyond fair. Not to mention that our car looks and smells like new again! Thank you for the great experience! More

Clean, accommodating, and professional I made a service appointment the morning of scheduled service. I was greeted upon entry with friendly and helpful personnel. The walk around my vehicl I made a service appointment the morning of scheduled service. I was greeted upon entry with friendly and helpful personnel. The walk around my vehicle before service brought up some concerns I wasn’t even aware of. The service staff went above and beyond my expectations. I will be using this service center for all of my vehicles. More

Great service, great people They were awesome! I was never left alone for long and they were very helpful! Made me feel important and that they weren’t trying to just make a “Dea They were awesome! I was never left alone for long and they were very helpful! Made me feel important and that they weren’t trying to just make a “Deal”! More

Great car, Excellent salesman We looked for a good lease deal. We checked Honda, Toyota and Subaru. For the money, Subaru offers a high quality auto at a very competitive price. We We looked for a good lease deal. We checked Honda, Toyota and Subaru. For the money, Subaru offers a high quality auto at a very competitive price. We ended up getting two of them! Also, the salesman, Brad Lunar, was outstanding. More