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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
381 Reviews

381 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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August 19, 2024

The Service Department was very helpful (particularly Franco). The cost of an oil change and tire rotation was very reasonable as well. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Frank, we're glad to hear that Franco and our Service Department at Ken Ganley Subaru Wickliffe provided helpful service at a reasonable cost. Thanks for the great feedback!

August 13, 2024

Giovanni explained that your mechanic cannot duplicate the symptoms. When the problem presents itself again, I was told to bring the car in as soon as possible. Giovanni represents your dealership very More

by OwnerNeil
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the review! We're happy to hear Giovanni left you with such a positive impression and we'll be sure to share this kind feedback with him. Take care and please don't hesitate to reach out if our Ken Ganley Subaru Wickliffe team can be of service again in the future!

August 09, 2024

I look for pebbles came in on an end scheduled basis with a flat tire and they were able to work me in. I appreciate it. More

by Ddraj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2024

Fast, efficient, helped obtain battery extended warranty info due to known issue with the battery associated with my make and year. Extended warranty covered all costs More

by jen.a.adamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Jen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Nice people to deal with. Very convenient location for me for service. Good line of vehicles. More

by JJMILLER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Casella
Aug 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe!

August 06, 2024

Thorough checkup and correction of problems done right. Listened to my concerns, found the problems and fixed them. My car runs like new again! More

by edm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe could get your car driving like new again. Take care and please don't hesitate to reach out if we can be of service in the future!

August 05, 2024

They're always so very helpful and I think very honest. I had an emergency I was able to drop my car off right away and they took care of it and I so appreciate that More

by Kathicallahan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni from the service department in Wickliffe Ohio
Aug 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe could assist you promptly. We appreciate your trust in us!

July 29, 2024

Giovanni is always amazing. He was able to get me in and out quickly so I didn't need to leave my car. More

by Sreilly21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jul 30, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Subaru Wickliffe. Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

I bought my car from the dealership in 2021 and have had exceptional service ever since. Reminders for maintenance as well as suggestions and opportunity to explore other cars. More

by mezzoruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Jul 28, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are so happy to read such a great review about Ken Ganley Subaru Wickliffe! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Extremely professional, courteous, work is finished in a timely fashion, technician keeps you updated of any changes from initial estimate. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Jul 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Pat, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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