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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
240 Reviews

240 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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October 23, 2022

Joe Vitale is an outstanding ambassador for your brand. He was respectful, kind, and considerate throughout our interaction. He went the extra mile (no pun intended) to ensure we had what we needed. We wer More

by jillcooper88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Oct 29, 2022 -

Ken Ganley Subaru Wickliffe responded

Jillcooper88, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2022

Franco was very professional , courteous and efficient. His interest in care and taking care of my vehicle was very much appreciated. I highly recommend Franco and Ganley of Wickliffe. More

by Ra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2022

I have been getting my Subaru serviced at Ganley Wickliffe for years. Very professional work and personal. Today Joe Vitale helped me & he was terrific. More

by Maddieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vitale 5
Oct 17, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

October 11, 2022

This was my first visit to Ganley Subaru in Wickliffe and felt so welcome and comfortable with my service advisor, Joseph Vitale. Along with Joe, the staff was friendly and kind! I’m confident that I will b More

by Maresie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Vitale
Oct 15, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 10, 2022

Joe Vitale went above and beyond. I appreciate everyone's help. I highly recommend and will definitely be back! More

by cg84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Oct 13, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 03, 2022

The Dealership has always been upfront with me about maintenance issues. Things get worked on and corrected the first time. Joe Vitale has been very attentive and responsive to my needs More

by C. Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale, Giovanni Casella
Oct 05, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for your review! We're so happy that Joe provided you with a 5-star visit! We look forward to seeing you next time! -Ganley Subaru East

Oct 06, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 29, 2022

Joe Vitale was wonderful. I appreciate his kindness and taking the time to explain everything! He went above and beyond!! More

by justine1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Vitale
Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for visiting Joe at Ganley Subaru East! We look forward to seeing you next time!

September 29, 2022

our family has purchased numerous cars and this dealership in all areas is top notch! More

by tmlistati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joe vitale, Michael Campola
Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for your business! -Ganley Subaru East

September 28, 2022

Great and fast service as always! Joe V was helpful and friendly. Thanks so much! More

by vonb.84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

We're so glad Joe could make this a five-star experience! We look forward to assisting you at your next appointment! Thank you! - Ganley Subaru East

September 28, 2022

Always friendly staff and great service. Josh Nassan is always pleasant, knowledgeable and transparent when explaining repair/maintenance costs. I would recommend his customer service anytim More

by Ms. Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Nassan
Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share your outstanding review working with Josh at Ganley Subaru East! We look forward to seeing you next time at Ganley Subaru East!

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