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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
141 Reviews

141 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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December 30, 2022

The service department staff are polite, professional and were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accu More

by Mandthilston
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jan 02, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

The dealership is well maintained. Staff are accommodating and personable and friendly. Staff are all knowledgeable. More

by Roger M
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi Roger, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2022

I've leased a few cars from Ken Ganley and they're always super nice and get me what I need. I was in for service this last time. They were prompt, courteous and efficient. Joe was very friendly. More

by J. Buck
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2022

Great service today with Joe Vitale. He was friendly, prompt, and informative, and overall a super pleasant experience. I’ll be back! More

by elenayanchar
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale, 5 stars!
Dec 09, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi Elenayanchar, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2022

Joe Vitale was awesome. I dropped off my car a day early since I couldn’t make it for my original appointment. Joe said he could service my car right away. All with a helpfu More

by Myfirstsubaru
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 22, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Nov 23, 2022 -

Ken Ganley Subaru Wickliffe responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 18, 2022

Joe Vitale was very kind and explained in detail the process which was a great experience. Joe, loves his job and it showed in his time spent with me from beginning to end of excelleng service he provid More

by MissC
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE VITALE
Nov 21, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 08, 2022

Joe was friendly and helpful. I appreciated that he knew I had to wait for my service and got the job done quick. More

by myers2263
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 14, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Safe travels!

Nov 14, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!

November 02, 2022

Oil change and routine service done. Fast. Well done. Pleasant surroundings and staff. Good job More

by Jlsharaba
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 08, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

Easy appt. Good greeter. Timely information by internet. Advisor went over details at the end. More

by gdrklr2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 08, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

I have been coming to this dealership for service for years. Joe Vitale was the best service representative that I have dealt with. He was personable and efficient and I was out of there within an hour. More

by Kmc952
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe vitale
Nov 07, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 07, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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