Ken Ganley Subaru Wickliffe - Service Center

Everything was good except duration of buying. It took almost 5 hours but i hope next time will be shorter It took almost 5 hours but i hope next time will be shorter More

Ganley East Subaru provided quick and efficient service. East to phone and get an appointment. East to phone and get an appointment. More

I was met with courtesy and my car was serviced in a timely manner- they even washed it ! timely manner- they even washed it ! More

The quality of the service department at Ken Ganley Subaru Wickliffe keeps me coming back year after year, keeping my 2020 Forester in tip top shape. Subaru Wickliffe keeps me coming back year after year, keeping my 2020 Forester in tip top shape. More

I'm specifically writing a review about Joe Vitale, who is the most professional Service Advisor I've ever worked with. He builds trust with his customers through excellent communication, listening, and al is the most professional Service Advisor I've ever worked with. He builds trust with his customers through excellent communication, listening, and always delivers on follow through, going that much further above and beyond expectation. I always feel better when I leave after interacting with him, even if it's an expensive repair. That's why I keep coming back to Ganley, the service Joe Provides makes it worth the drive it takes to get here. More

I trust the Ken Ganley service department to keep my Legacy in tip top shape. They have not let me down. Legacy in tip top shape. They have not let me down. More

Excellent service and Jason kept us updated while we waited in the lounge. Thanks again. waited in the lounge. Thanks again. More

The service department at Ken Ganley is top notch. They are well organized, kind and honest They are well organized, kind and honest More

Sales: When I purchased my Ascent 2 years ago, the sales process was very quick and smooth. I saw it online that morning, reached out, and quickly got a call back to set up an appointment to test drive. I w process was very quick and smooth. I saw it online that morning, reached out, and quickly got a call back to set up an appointment to test drive. I was able to complete my test drive, financing, and down payment all on my lunch break, so that process was not long at all. Since I had to go back to work, they got everything together so my car ready for me to pick up after I was done with work. Very efficient process. They also scheduled an appointment with me and my husband 2 weeks after the purchase to my vehicle features and answer any questions that may have come up since the purchase. Service: Everyone in general is pretty friendly, but Jason is my service manager and is always a pleasure to work with. He takes care of my needs and there is always good conversation. If he's ever had a bad day, I haven't seen it as he always has a smile on his face. More

Employees were helpful and knowledgeable. Setting up service appointment was easy. I appreciate the loaner car at no charge. Setting up service appointment was easy. I appreciate the loaner car at no charge. More