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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,018 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,018 reviews

December 23, 2021

Rick was amazing! He genuinely cared about getting me my first car! He truly went above and beyond for me! Could not recommend Ken Ganley Toyota more! More

by LAUREN.G23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon, Rick Cronauer
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Dec 27, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Rick here at Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

Helpful
December 22, 2021

Very satisfied with purchase from Ganley in 2018. Very happy with my Tacoma. Staff at Ganley are very professional and accommodating. Would recommend this dealership to anyone in the area shopping for a T More

by LAURA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Ken Ganley Toyota Pittsburgh responded

Laura, Thank you so much for your excellent review! We are so glad that Tacoma had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

Helpful
December 21, 2021

Salesman Jeremy was very easy and pleasant to work with. The finance manager was great as well. Would he ghly recommend More

by MAMCKEAGUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Gianoutsos
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Dec 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Jeremy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

Helpful
December 21, 2021

Very friendly staff. Kept appointments for work to a minimal wait time. Great job Ken Ganley. More

by RISINGSUNMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! Josh and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

Helpful
December 19, 2021

Service Dept failed my car for state inspection and wanted more money to fix minor problem. Instead, had to go to my local shop that fixed the minor problem for the price of inspection sticker. Don't t More

by JAB6070
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Sylvis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 06, 2022 -

JAB6070 responded

Waiting for your follow up

Jan 06, 2022 -

JAB6070 responded

Waiting for your follow up

Helpful
December 16, 2021

Rick and Shaun were great to work with! Both were very personable and made the purchase easy. More

by KISH.JM
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
Other Employees : Shaun Muldoon, Rick Cronauer
Report | Print
Dec 16, 2021 -

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new vehicle! We are so glad that Rick and Shaun had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
December 16, 2021

They were understaffed. They were not friendly or helpful. Very slow service & poor communication. They did not seem to value customers. The sales & finance departments are great, service departme More

by highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Helpful
December 14, 2021

Josh, in service was polite, patient and clear in describing what problems my Prius was having. Steve was the person who waited on me when I was picking up my care and paying the bill. He also was More

by PEGKRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Peg, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

Helpful
December 14, 2021

I had a great experience , fast , friendly , not pushy. Very helpful. I will come back to this dealership again. More

by BEACHCAMPER1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Dec 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota!

Helpful
December 13, 2021

I would like to thank Scott Masters for making our car buying experience very pleasant. He was very knowledgeable about explaining everything the car has to offer. I would recommend anyone to check out More

by betsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2021 -

Ken Ganley Toyota Pittsburgh responded

Betsy, We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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