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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,057 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,057 reviews

November 03, 2023

My truck was in to repair a chip in the paint on the front left edge of the hood . I’m pleased to report that you can’t even tell where it was I give the body shop high marks More

by RICK.ONDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Rick, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

Helpful
November 03, 2023

staff is friendly and knowledgeable, however work took twice time estimated and was not completed. More

by zenrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 03, 2023

The service department made it easy when I called to schedule my appointment. They worked quickly, didn't have to wait long while I waited for my car. More

by LINDALEEC131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Lindalee, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
November 02, 2023

Hey couldn’t ask me for cabinet filter and the engine filter and they change it and change me money 💵 so the guy he said he ask me which is not me he asked another guy about my car so be careful everybo More

by TAMANGBIBEK120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sylvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
November 02, 2023

The team at Ken Ganley Toyota is fantastic. Jared and John made buying my car easy and enjoyable. More

by Go_pens2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Jared and John appreciate your business and hope to see you again soon!

Helpful
November 02, 2023

The dealership had what I was looking for. They made purchasing a vehicle very quick. More

by WILLIAMSEBASTIAN1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Nov 03, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Helpful
November 02, 2023

I got an opportunity to meet with Sean for car shopping and discuss warranties with John. It was a wonderful experience. They answered all of my questions. I give them five stars. More

by linseyv1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad John and Sean were able to help, and we hope to see you again!

Helpful
November 01, 2023

They had great customer service. Doug kept us updated throughout the whole process of waiting for our car More

by shanecfreeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

Shane, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Doug can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
November 01, 2023

The service center is always on top of all my car's needs. Love getting the reminders. Lisa explained everything needed on my car and all of my options . Car was done quickly. Needed brakes and I More

by LISAM6700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Helpful
November 01, 2023

Nick was great and the whole experience was smooth and fast. We usually show up knowing what we want and like to be left to check out the vehicle without a lot of extra sales chat, and that’s what we got. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

Mike, Thank you so much for taking the time to share your feedback with us. Nick and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
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