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Ken Garff Buick GMC Riverdale
Ogden, UT
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,528 reviews
October 12, 2023
Very disappointed with the customer service "after the Sale" it seems the Staff is great when they are trying to Close a Deal.But it stops immediately after you sign the paperwork,I would not buy from ken Sale" it seems the Staff is great when they are trying to Close a Deal.But it stops immediately after you sign the paperwork,I would not buy from ken garff again or recommend the dealer to anyone, More
by tovarkeko
Verified Customer
October 10, 2023
We received a call from Tenille and she explained that the dealership had gotten in several new Buick Envisions and would we like to look at and drive one. We agreed and ended up buying a new car. Tenille the dealership had gotten in several new Buick Envisions and would we like to look at and drive one. We agreed and ended up buying a new car. Tenille was not pushy or overbearing. She was great at explaining everything and made sure that we were happy with our purchase. We received a great trade in price for our other Envision and were very happy with the amount. I would buy from Tenille again. More
by joy.gines
Employees Worked With
September 29, 2023
I had a great experience with Jeremy when I bought my truck. He was not pushy very knowledgeable and gave me a great deal. No nonsense. Great place to buy a car or truck. truck. He was not pushy very knowledgeable and gave me a great deal. No nonsense. Great place to buy a car or truck. More
by Cw
September 28, 2023
I've been working with a Bill Acree on the order of a new truck for a couple months and still waiting for delivery. During this time, Bill as been exceptional in responding and keeping me informed, especiall truck for a couple months and still waiting for delivery. During this time, Bill as been exceptional in responding and keeping me informed, especially when I get nervous. The flow and ease, so far has been good. Bill made the deal simple and without smoke and mirrors. What it was is what he said it would be. I've never dealt with a salesman as solid as this guy. I'm in SLC and so glad I decided to go to Ogden Riverdale to do a deal. I will keep my fingers crossed and hope the delivery happens soon. However this is nothing the dealership can control. I felt so grateful for Bill's help and communications that I wanted to ensure others knew of his 5 star customer service. I'd drive hundreds of miles to deal with Bill. I expect future service will the same and look forward having Ken Garff my new dealership! More
by Korey
Employees Worked With
September 26, 2023
Very professional, knowledgeable,honest,patience, we enjoyed our afternoon at the dealership everyone was very accommodating.My wife appreciated the clean restrooms. enjoyed our afternoon at the dealership everyone was very accommodating.My wife appreciated the clean restrooms. More
by CLEVERLYJS
September 24, 2023
Very helpful answering our questions. I didn't know the difference between all of the different En cars. Dusten and his trainee were very knowledgeable. I didn't know the difference between all of the different En cars. Dusten and his trainee were very knowledgeable. More
by Doug
September 20, 2023
We have had our vehicle serviced multiple times and have spent over 7k to get it fixed. It remains to be fixed. Every time we are told it will “100% fix the problem.” When that is not the case. We fill lik spent over 7k to get it fixed. It remains to be fixed. Every time we are told it will “100% fix the problem.” When that is not the case. We fill like we are getting jerked around and draining all of our funds. We will not go back nor ever purchase a future vehicle at this dealership. More
by livefire30
Employees Worked With
Zach Bishop
September 20, 2023
Our last visit was for a recall. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. More
by deverett70
September 20, 2023
Dusten was great to work with and had the vehicle we were interested in parked out front when we arrived ready for test drive. He was not pushy and provided good information on the questions we had. Thanks interested in parked out front when we arrived ready for test drive. He was not pushy and provided good information on the questions we had. Thanks! More
by clintb0
Employees Worked With
Dusten Barnhart
September 18, 2023
Bill was great! Not pushy and was excited to help us find what we wanted. Thank you! Not pushy and was excited to help us find what we wanted. Thank you! More
by crysta
Employees Worked With
