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Ken Garff Buick GMC

Ogden, UT

4.4
1,434 Reviews
Ken Garff Buick GMC | Serving Ogden and Layton Buick GMC Customers Thank you for choosing Ken Garff Buick GMC in Utah. We are an Ogden new and used car and truck dealership. We provide auto financing, genuine car parts, and service to Riverdale, Layton, and Ogden GMC drivers. Our dealership is conveniently accessible from I-15 and located at 900 West Riverdale Road, Ogden, Utah. View our dealership hours and directions page for the best route to our showroom today!
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,434 reviews

December 07, 2023

The dealership is great. Questioning the techniciana findings due to the fact that our Denali is still leaking underneath in 2 places. We’ve mentioned the leakage during the More

by nikkiacorbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

The buying experience was quick and painless. I'm happy they didn't try to convince me to buy all the other crap dealers try to make you buy. More

by signaturepest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Horrible communication! Damaged my vehicle while there. Now my car door locks every time I excelerate. with no explanation. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Ken Garff Buick GMC responded

Thank you for your review. We’re sorry to hear that you had a frustrating experience with communication at our dealership. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

December 06, 2023

Much better experience than I have had in a dealership. Gave me a great deal without any games. I would highly recommend them Also, I ordered some accessories and they helped me get great discounts, tha More

by twinmotor80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kassahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Great manager ,great sales personal, I don’t like taking my car for service it’s always very busy not enough people working in service desk get them a bigger office as well !!!! And my car never gets a fre More

by lenibalenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kassahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
December 05, 2023

They are really awesome…unless you take your business elsewhere. They had my vehicle up and diagnosed in about 10 minutes. But as soon as I switched where I needed to get the service done things changed. More

by JJJC5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Bishop
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Ken Garff Buick GMC responded

Thank you for taking the time to leave a review for our service department. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

December 03, 2023

Service was excellent and accomplished in a timely manner . The assigned service provider was friendly and knowledgeable . More

by DGULBRANSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Jacobsen
December 02, 2023

salesman did an exceptional job, everyone in the dealership was very helpful this is my third vehicle purchased at this location More

by fivemsdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Service department has been great for over 2 years now. I recently traded in one truck for another and the Mike my salesman was great. No hassles, No pressure, and a streamlined process. More

by melnpete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kassahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

We have been servicing our vehicles here for years. We have a Sierra 3500 and a Suburban. I trust these guys to always do a great job. They take very good care of us! More

by rick koci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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