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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,906 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,906 Reviews of Ken Garff Honda Riverdale - Service Center
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April 24, 2020
Great service. Rick and Frank are always friendly and accommodating. I have always taken my Honda’s to Rick and he has treated me honestly and fairly. Best service manager I have ever dealt with. He i accommodating. I have always taken my Honda’s to Rick and he has treated me honestly and fairly. Best service manager I have ever dealt with. He is the only reason I come to the Riverdale dealership, More
by LYNNCAPPRAISING
Verified Customer
April 23, 2020
Under new ownership, the people there are friendly, fast and helpful. Love the lounge, free fancy coffee, tv etc. (Before covid) Clean and bright happy setting. and helpful. Love the lounge, free fancy coffee, tv etc. (Before covid) Clean and bright happy setting. More
by JEWELSINUT50
Employees Worked With
April 22, 2020
Needed an oil change. They quickly completed it and ensured my vehicle was cleaned both inside and out. Overall I was pleased with the outcome. ensured my vehicle was cleaned both inside and out. Overall I was pleased with the outcome. More
by Golfman
Employees Worked With
Devin Ipsen
April 21, 2020
Great service very polite. On time and puntle with my Honda. Showed me every step they were doing with my Honda by texting me on my phone. Honda. Showed me every step they were doing with my Honda by texting me on my phone. More
by shelleyhowe65
Employees Worked With
April 20, 2020
I have always been treated with respect. They are knowledgeable and have explained services needed. I always bring my car to the dealer for service and maintenance. knowledgeable and have explained services needed. I always bring my car to the dealer for service and maintenance. More
by walms1126
April 18, 2020
I went into the service department to get my vehicle oil changed and performed the 100K service which included the timing belt replacement (very expensive service.). There were no COVID-19 protections i changed and performed the 100K service which included the timing belt replacement (very expensive service.). There were no COVID-19 protections in place anywhere. People were right next to each other. I picked up my vehicle around 7 pm in the Sales Department. I sked why Ken Garff Honda did not protect it's employees and customers by putting up shields and other measures, especially after Robert Garff just died of COVID-19? The salesman said that Robert had other health issues that caused him to die of COVID-19. He also said that maybe the Garff company was not as concerned with COVID-19 as other companies. I was amazed and concerned with the responses I received from the salesman in the front office area. In fact, the salesman were all standing and sitting very close to each other. I would think this behavior would not represent the Ken Garff Honda management staff or the company in general. However, without any COVID-19 protection in place, it seems that the management staff was also not concerned. More
by bmitton9
Employees Worked With
Not sure of the names of the employees.
April 16, 2020
Repair under warranty I called and got in the next morning for work. I was called before work began and was advised warranty covered the problem. I was told parts were co I called and got in the next morning for work. I was called before work began and was advised warranty covered the problem. I was told parts were coming from SLC and would be finished that afternoon. Jo the shuttle driver was great. Cleaned all surfaces of vehicles, still opened all doors and had hand sanitizer for me. She was also very nice to chat with. Good representative for your dealership. More
by Rudi Tee
April 15, 2020
Courteous and knowledgeable about my car. Devin was very helpful, I was there for less than an hour and they washed my car before they handed me back the keys. Thank you Devin! helpful, I was there for less than an hour and they washed my car before they handed me back the keys. Thank you Devin! More
by Twooldandys
Employees Worked With
Devin Ipsen
April 14, 2020
Awesome experience. Even though the car leaked oil after an oil change they gave me some cleaner for our garage and fixed the leak. They also threw in a free full detail and ran out car thru the car wash. an oil change they gave me some cleaner for our garage and fixed the leak. They also threw in a free full detail and ran out car thru the car wash. More
by Kylecraig1
Employees Worked With
Kevin Hurd
April 14, 2020
I’ve purchased and serviced my cars at Ken Garff Honda for the last 8 years and they always take great care of me. They genuinely care about their customers. I highly recommend! for the last 8 years and they always take great care of me. They genuinely care about their customers. I highly recommend! More
by rsmith
Employees Worked With
Kevin Hurd
