Ken Garff Honda Riverdale - Service Center

Brakes Brake issues that took a little longer than I thought it would to get fixed. Merrisa was an awesome rep and explained what was going on during the w Brake issues that took a little longer than I thought it would to get fixed. Merrisa was an awesome rep and explained what was going on during the whole experience. More

Great service from the Service Department I brought in my Honda Accord for regular maintenance, and Merissa was very friendly and pleasant to work with. She got everything taken care of and ex I brought in my Honda Accord for regular maintenance, and Merissa was very friendly and pleasant to work with. She got everything taken care of and explained everything that was done along with any recommendations. I would definitely recommend Merissa in the service department for prompt and reliable customer service! More

Service Kevin is always helpful and is considerate of the services I need and can afford when I visit. It is always an easy visit for me, no stress Kevin is always helpful and is considerate of the services I need and can afford when I visit. It is always an easy visit for me, no stress More

Great The whole team was great to work with my car was ready when they said they talked to me about what they had to do to replace my airbag The whole team was great to work with my car was ready when they said they talked to me about what they had to do to replace my airbag More

Honda Service visit Very attentive and professional personnel. Listened attentively and very relaxed. Highly recommend this service department. I can relax knowing all m Very attentive and professional personnel. Listened attentively and very relaxed. Highly recommend this service department. I can relax knowing all my concerns will be addressed. More

Great service Great fast service. Enjoyable waiting area. Friendly personnel. I would definitely recommend the service at Ken Garff Honda. The service had been g Great fast service. Enjoyable waiting area. Friendly personnel. I would definitely recommend the service at Ken Garff Honda. The service had been great every time I’ve been there, love my Honda. More

Truly supported my concerns When I brought my car in for an oil change, there were quite a few things pointed out that needed to be taken care of. Since I have only had the car When I brought my car in for an oil change, there were quite a few things pointed out that needed to be taken care of. Since I have only had the car for 4 months, I was surprised and a bit upset that these things were not taken care of before it was sold to me. It was a new car to me so I didn't feel like I should be responsible for so much routine maintenance so soon after I purchased the car. Craig was very understanding about my concerns and because he cared and listened to my concerns, most of them were taken care of without cost to me. I truly appreciated him for listening and caring. More

Very customer oriented workforce. They know qhat they’re You’re treated like a jing. They really do care wbout doing a good job for you I bought tires and ended up saving $100 or so over Big O! You’re treated like a jing. They really do care wbout doing a good job for you I bought tires and ended up saving $100 or so over Big O! More

Some people need better training. I have had the same rep twice in a row now and he is very under-trained. He has no idea heo to answer my questions about my car. Findings thr tech not I have had the same rep twice in a row now and he is very under-trained. He has no idea heo to answer my questions about my car. Findings thr tech noted and regular maintenance. I had to call Rick (the service manager) the first time I was helped by this gentlemen and I vowed to never have him help me again. But alas, he ended up helping me when the line was long to visit with a different rep. I'm considering going to a different dealership. More

CRV electrical fix I was having an error code on my CRV. I took it in to see what the problem was. Frank was able to tell me the problem and the code was reset and we I was having an error code on my CRV. I took it in to see what the problem was. Frank was able to tell me the problem and the code was reset and we hope the error doesn’t happen again. Thank you Frank! More