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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,857 Reviews

2,859 Reviews of Ken Garff Honda Riverdale - Service Center

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June 12, 2019

Super Service I use Ken Garff service because the mechanical service is excellent and the customer service is fantastic. I really appreciated Josh's attentiveness. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2019

Charging for stupidity When I came in to have my tire replaced after hitting a bolt on the road, i was told it was unfixable. When i asked to put on the donut so i could go More

by Jare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Jun 13, 2019 -

Ken Garff Honda Riverdale responded

We’re sorry you had a frustrating time, but unfortunately we cannot find your correct contact information in our records.The charge was for new lug nuts not labor. Please contact our Administrative Assistant, Angie, at (801) 781-4787 or angieb@kengarff.com or our Service Manager, Rick Johnson @ 801-781-4731 or rickj@kengarff.com so we can talk & figure out how to make it right. Thank you!

June 12, 2019

Extensive maintenance Very attentive to needs. Great follow up. Common sense approach to repairs through bundling. Worked with me on the price. Good quality repairs. Love More

by Brandubo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
June 11, 2019

Excellent friendly service Very friendly, helpful. I have always had very good service at Honda. The staff is very friendly and helpful, they take the time to talk to you and ma More

by MYBUDBINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
June 11, 2019

Honda crv worked on twice for the same problem I feel lied to. They were nice helpful and friendly. But I don't feel like they were honest. This is the second time I have had to have work done tw More

by Deafcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2019

Friendly and helpful Good service from initial customer interaction to evaluation of car, with a video!, to the end when I got my car. My questions were answered and I fee More

by JADECALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2019

Excellent customer service from Frank ..Made a bad situation not seem so bad...Extremely nice..Will look for him when I come in for oil changes..Thanks again More

by katzz.tu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2019

Just needed parts Usually I don't have good experiences at dealerships when dealing with parts counters but this was the best experience I have had. She is knowledgeabl More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatum Sorensen
June 10, 2019

Great service to traveling couple 👍 We were traveling far from home and had problems with our Honda CRV. Kevin and Brian worked us right in and had us back on the road in a few hours. Ou More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hurd
June 10, 2019

Quality and Affordable Prices Quality services for the right price, a nice experiencie on the waiting time, and a good atmosphere inside the dealer. Josh provided an excellent cust More

by luiscolombia911
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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