Ken Garff Honda Riverdale - Service Center

One good - one bad. The first time I went for an oil service, I was satisfied with their work. The car was clean, and things went well. The only down side was they rotate The first time I went for an oil service, I was satisfied with their work. The car was clean, and things went well. The only down side was they rotated the tires but failed to re-teach the air pressure sensors, so their location was not correct. I went yesterday for the 2nd of three oil changes that I purchased. When I went out to get in my car, I opened the car to find the door panel covered with oily hand prints all over, and oily footprints on the carpet and floor mat. Also, the car was supposed to be washed, but the bottom of the door panels still had road grime all over them. So I was less than impressed. On the upside, they did have good Coke in the drink dispenser! More

Scheduled service Excellent service..made an appointment for 7am on a Friday and seen immediately. Great waiting area. I was advised on promotions going on for servic Excellent service..made an appointment for 7am on a Friday and seen immediately. Great waiting area. I was advised on promotions going on for services. My 2016 Honda Odyssey is running like a champ and I have had zero problems with it. More

Professional, polite, honest. I brought my Civic in for regular scheduled maintenance at 31k. Right from the beginning the maintenance team was kind and efficient. When my oil chan I brought my Civic in for regular scheduled maintenance at 31k. Right from the beginning the maintenance team was kind and efficient. When my oil change was almost complete, they let me know I have a minor oil leak but they didn’t have the appropriate technician on the floor to find out where the problem was coming from. The technician told me to bring it back within the next 5k miles because my warranty expires at 36k. This is truly impressed me because they could have kept quiet about the minor leak until my next oil change, and because my vehicle takes full synthetic oil, it would have been well past 36k before my next visit. They could have taken the opportunity to make easy money by waiting until my warranty was up. In today’s world, an honest mechanic can be tough to find. I’m truly grateful. Because of this incident, Honda has won me over. Thank you More

Great customer Service Robert is a great guy. He graciously helped and resolved my car problems so I was able to drive my car back to work. Thanks. Robert is a great guy. He graciously helped and resolved my car problems so I was able to drive my car back to work. Thanks. More

Your customer went above and beyond thank you so much! They towed my car there free of charge found the problem quickly I loved being able to get text messages about the status of my car, very convenient t They towed my car there free of charge found the problem quickly I loved being able to get text messages about the status of my car, very convenient thank you so much! They solved all my problems in one day I had taken my car to several different shops that couldn't figure out out if there lives depended on it thank you so much Ken Garff! More

Always a great experience! Suda is always cheerful and happy to help. He has taken care of our Acura and us very well iver the last couple of years. Suda is always cheerful and happy to help. He has taken care of our Acura and us very well iver the last couple of years. More

Terrific Customer Service! Jared is always more than willing to go the extra mile for me..I was at the dealership to have wiper replacements and to register my CRV for another y Jared is always more than willing to go the extra mile for me..I was at the dealership to have wiper replacements and to register my CRV for another year. I asked him to recommend a sales associate to explain to me the leasing process and he introduced me to Beau Braken. He took all the time I needed to understand and to answer my questions. Both the service and sales experiences were exceptional and I will always be treated with courtesy. More

Alignment The price was less than most other shops and you know it’s gonna be a quality Alignment. I will be taking all of my Honda’s here for alignments from n The price was less than most other shops and you know it’s gonna be a quality Alignment. I will be taking all of my Honda’s here for alignments from now on. More

Great I have been going to Ken Garff Honda with my cars for many years. They have always been professional and courteous what ever o needed done. I have been going to Ken Garff Honda with my cars for many years. They have always been professional and courteous what ever o needed done. More

Oil change I had washed my vehicle an hour before I went to Ken Garff to get an oil change... I forgot that they do this as a service. When I went to pick it up I had washed my vehicle an hour before I went to Ken Garff to get an oil change... I forgot that they do this as a service. When I went to pick it up yes I think they did wash but did not dry it still had so much water on it. More