Ken Garff Honda Riverdale - Service Center

Love going to this dealer so that they can service my Honda Love servicing my car at riverdale Honda every time I go it’s a great experience. I would recommend this place to many people Because of the great ser Love servicing my car at riverdale Honda every time I go it’s a great experience. I would recommend this place to many people Because of the great service. My advisor Robert Short is very friendly and and he makes sure everything is done well on my car. More

On time. Very friendly and informative. Have a Civic also and have been very happy with the service for the last three years. Love doing business with the comp Very friendly and informative. Have a Civic also and have been very happy with the service for the last three years. Love doing business with the company and always get good service. More

Timing belt overaged Very pleasant experience. Found out I needed timing belt due to age. I'm glad that Frank advised me to this service, as I could have lost an engine Very pleasant experience. Found out I needed timing belt due to age. I'm glad that Frank advised me to this service, as I could have lost an engine at any time. They did major service all in a day! Very happy. More

Permaplate gone bad. I took my car in to get Pirma plate and they gave me a rental car that was not clean and not really great. When I got my car back and they had done t I took my car in to get Pirma plate and they gave me a rental car that was not clean and not really great. When I got my car back and they had done the Pirma plate and coding on the bottom of the car I had a residue that was under the Pirma plate coding and now I have to go back and get it taken off. I’m surprised they were not able to inspect it before they gave it back to me and that the problem even happened I’m not really happy about it More

Great experience They explained each service and detailed the cost and offered the time for it to be done and it was done within the expected time, at the cost. They explained each service and detailed the cost and offered the time for it to be done and it was done within the expected time, at the cost. More

Great experience! Leo was very friendly! He got me in for my service earlier than my appointed time and out quicker than I anticipated! He was really good at explaining Leo was very friendly! He got me in for my service earlier than my appointed time and out quicker than I anticipated! He was really good at explaining what was done to my car and which services needed to be done! More

Replace sunroof Work was quick and done well once the parts was ordered. The original work order was to have it checked even though I explained the sunroof had a hole Work was quick and done well once the parts was ordered. The original work order was to have it checked even though I explained the sunroof had a hole in it and we knew it needed to be replaced. The call person misclasified the call as a diagnostic instead of a repair More

Great Visit, Service Department +++++ We always get great service from Ken Garff Riverdale. Suda, Robert and Leo listened and took care of our Honda Pilot. We will be back to the service We always get great service from Ken Garff Riverdale. Suda, Robert and Leo listened and took care of our Honda Pilot. We will be back to the service department! More

Excellent Merissa worked hard to please and really kept me informed. Very cheerful. She made sure follow-on service work was scheduled in a timely manner that Merissa worked hard to please and really kept me informed. Very cheerful. She made sure follow-on service work was scheduled in a timely manner that fit my schedule and was completed when promised. More

Oil Change and alignment took over 4 hours!!!!! Sent my wife in to do a oil change (pre-scheduled 8:30am appointment) on the Pilot. She sat in their waiting room for it to be completed. After abou Sent my wife in to do a oil change (pre-scheduled 8:30am appointment) on the Pilot. She sat in their waiting room for it to be completed. After about 20 minutes (8:48am) they said it ALSO needed an alignment. They told her it would take them another 30 minutes (cause its really busy here). She said yes proceed. Then she waited...and waited...about 3 more hours till 12:42pm when she called me saying that they just bearly pulled it out. One other small suggestion...after my wife finally got the keys..she found that she was blocked in by the long line of cars in the service driveway. And had to wait another 10 minutes for someone to move the cars. More