Ken Garff Honda Riverdale - Service Center

Review Our service person Frank was great to work with. He was good about explaining things. And took good care of us when we had a problem. Our service person Frank was great to work with. He was good about explaining things. And took good care of us when we had a problem. More

He was a good experience. Trouble free. It all started with a good experience making a phone call on getting an oil change. I walked in the service center and was greeted with everybody on It all started with a good experience making a phone call on getting an oil change. I walked in the service center and was greeted with everybody on what they can do to help me that was really nice. The service was excellent they gave me a timeframe kept me updated on everything by texting it to me that was good I like that. And the service person that help me was very good at what she was doing I did appreciate that. More

Routine service Fast - Friendly -Great Service every time ! Clean and welcoming waiting area with drinks and popcorn. Time estimated for service was right on - no d Fast - Friendly -Great Service every time ! Clean and welcoming waiting area with drinks and popcorn. Time estimated for service was right on - no delay. Able to complete windshield rock chips with routine service. More

Personnel Service writer was very informative. Shuttle driver interacted with passengers. They made me feel important. Alex answered all my questions and he t Service writer was very informative. Shuttle driver interacted with passengers. They made me feel important. Alex answered all my questions and he took the time to get a price on Michelin tires for me. More

Great experience! I stopped by to have accessories added to my new CR-V and decided to take a look at options for my teen daughter while we waited. My Sales rep Jerem I stopped by to have accessories added to my new CR-V and decided to take a look at options for my teen daughter while we waited. My Sales rep Jeremy and Service rep Robert provided suggestions and guidance that assisted in me making the final decision on the Nissan Juke. Luckily they had recently received a Nissan Juke my daughter loved for an unbelievable price! I cannot commend Jeremy enough for going over and beyond assisting us with any and all our questions! I went from window shopping to we have to have this car now; waiting until July (the planned time to purchase) was not going to happen. Thank you all for another great experience! Carolyn More

They are a great team ! They are all friendly and help me with all my needs. They had me in and out in a timely manner. They updated me truthfully and noted upcoming service They are all friendly and help me with all my needs. They had me in and out in a timely manner. They updated me truthfully and noted upcoming service that is needed. And were hospitable while i was waiting. More

Problem solved The display for my mileage, oil life, and trip info was not working. It baffled me and others. Made an appointment and it was quickly resolved. The display for my mileage, oil life, and trip info was not working. It baffled me and others. Made an appointment and it was quickly resolved. More

Quick and efficient. I love dropping my vehicle off and running a few errands and getting a call that it’s finished before I’m even done with my errands. I love dropping my vehicle off and running a few errands and getting a call that it’s finished before I’m even done with my errands. More

Airbag replacement Thought they would replace them all. Just the passenger side. Left a dent in the dashboard. This is the sound negative experience with this dealershi Thought they would replace them all. Just the passenger side. Left a dent in the dashboard. This is the sound negative experience with this dealership. More

Still in need of repair Paid ~$270, for diag fee and part, to diagnose and fix a problem which took a week and did not get fixed. I feel the information I gave the technician Paid ~$270, for diag fee and part, to diagnose and fix a problem which took a week and did not get fixed. I feel the information I gave the technician should have been enough to find the problem. In the end it was the timing, which, among other things,I had asked them to check. We replaced the fuel relay at a cost of $140, but that wasn’t the problem. Admittedly, it was a difficult diagnostic, but I had specifically mentioned the timing could be a problem. Got the vehicle back, checked timing. Timing was off. Set timing correctly and it solved all my problems. More