Ken Garff Lexus of Santa Barbara

Excellent customer service! Every time I get my car serviced here I’m pleasantly surprised by the extra things I get offered. The customer service by the service department alway Every time I get my car serviced here I’m pleasantly surprised by the extra things I get offered. The customer service by the service department always makes me feel like a valued customer! More

Wonderful experience purchasing my 2 Lexus This dealership was top natch Abby went above and beyond to make sure I purchased the vehicles I was most comfortable with. She gave me suggestions an This dealership was top natch Abby went above and beyond to make sure I purchased the vehicles I was most comfortable with. She gave me suggestions and advise , after decided the process was absolutely painless , so quick and professional . I would recommend Abby Gaetz to anyone that is looking for a new or used vehicle. More

Needed new key FOB Service was perfect from beginning to end. I was upset having had my key stolen and each person I dealth with was helpful and professional and kind t Service was perfect from beginning to end. I was upset having had my key stolen and each person I dealth with was helpful and professional and kind to me. Thank you Lexus! More

Friendly. Do not push sales. Trustworthy . Will recommand th Glauco ,Aaron are courteous and treated me with respect. Also this is my second Lexus which I consider one of the best cars. Also kudos to the sales m Glauco ,Aaron are courteous and treated me with respect. Also this is my second Lexus which I consider one of the best cars. Also kudos to the sales manager who completed the paper work. More

Great professional and thorough service every time! From the courtesty driver to the services completed, I have been satisfied every visit. I have owned my Lexus IS300 since 2002 and had it serviced by From the courtesty driver to the services completed, I have been satisfied every visit. I have owned my Lexus IS300 since 2002 and had it serviced by the dealer. I truely believe using factory parts and service keep you investment running GREAT! We have 130,000 miles on our car and it still runs like a champ! Thank You DCH of SB!! More

New Lexus shopping experience A+ New car shopping experience supposed to be painful. Well not true if you are dealing with DCH Lexus of Santa Barbara. I was shopping for a 2019 ES o New car shopping experience supposed to be painful. Well not true if you are dealing with DCH Lexus of Santa Barbara. I was shopping for a 2019 ES online, in addition to the Santa Barbara dealership, I was in contact with 3 other Lexus dealers at the same time, plus drive testing other brands of cars. Ms. Robin Tidd the online sales at Santa Barbara made the decision process easy. I was sold on the 2019 ES from the beginning. It was just trying to figure out what package and options was available and where was the best price. Robin helped me navigate through the decision process and found the car I was looking for. She was very professional and helpful in finding the perfect car with the colors, package and options I wanted. I negotiated the price online with her and was given a fair price below the dealer’s invoice. When I got to the dealership the car was prepped and ready for me. The general manager Alex Ayyoub was very pleasant to deal with. No pressure at all. What got negotiated online was finalized. No extra cost or unexpected fees. He went over all the paperwork details with me, I signed the contract and I was out of their with a new Lexus in no time. I highly recommend Lexus of Santa Barbara if you are in the market for new car. It was worth the drive. More

DON’T GO ANYWHERE ELSE I have just leased my 5th Lexus SUV in 15 years from this dealership and cannot recommend them enough. Their professionalism is excellent and they tre I have just leased my 5th Lexus SUV in 15 years from this dealership and cannot recommend them enough. Their professionalism is excellent and they treat their customers like family. The service department is always responsive as well. This dealership deserves its reputation and your business and Lexus is the most reliable and maintenance free car I’ve ever had. More

Lexus lease My experience with your dealership and personnel (Mike and manager Jim). goes beyond a 5). Mike the salesman was simply terrific , very professional a My experience with your dealership and personnel (Mike and manager Jim). goes beyond a 5). Mike the salesman was simply terrific , very professional and understood my needs, applied no pressure and left the final decision with me and my wife. Mike was patient and answered all my questions and offered his assistance in any follow up services. Mike is very well versed in your Lexus product. More

The best service in town ! Thank you so much for accommodating my needs every time. The service is always amazing and I feel like I am the only customer they have. Thanks Rade Thank you so much for accommodating my needs every time. The service is always amazing and I feel like I am the only customer they have. Thanks Radek More

Great Service at DCH Lexus I have owned my first Lexus for two years. I've been very happy with the car and service I receive at this Santa Barbara car dealership. The employee I have owned my first Lexus for two years. I've been very happy with the car and service I receive at this Santa Barbara car dealership. The employees are professional and courtesy. I highly recommend this Lexus dealership. More