Ken Garff Lexus of Santa Barbara

Great Experience! My sales person, Glauco, was extremely professional and very knowledgeable. I was in the market for a certified pre-owned RX 350 as I was very unhapp My sales person, Glauco, was extremely professional and very knowledgeable. I was in the market for a certified pre-owned RX 350 as I was very unhappy with my 2016 Toyota RAV4. He contacted me right away when one came in that he felt would be what I might want.....he was right! I love my car!! Glauco (and Erika, my paperwork gal) did everything to ensure the process went smoothly. I'm still getting used to all the bells and whistles but I know that Glauco is available if I need him. I will definitely be back when the time comes. More

Amazing Service ! Went there without appointment to check tire pressure on my RX 350. Took only 5 min in and out to check and adjust my tire pressure. Feels always li Went there without appointment to check tire pressure on my RX 350. Took only 5 min in and out to check and adjust my tire pressure. Feels always like I’m the most important customer there . More

Red Carpet treatment We drove down from Morro Bay to look at a Lexus RX450H. We purchased the car because the service was above excellent! Robin helped us and she was know We drove down from Morro Bay to look at a Lexus RX450H. We purchased the car because the service was above excellent! Robin helped us and she was knowledgable and friendly. There was never any pressure and we felt comfortable. Looking forward to our next purchase, this dealer has done everything right. More

Michel Courvill is a great salesman, Mr Ayyoub an awesome GM I just returned to Virginia after spending a weekend looking at used cars in the Santa Barbara vicinity for my daughter. Our good fortune led us to I just returned to Virginia after spending a weekend looking at used cars in the Santa Barbara vicinity for my daughter. Our good fortune led us to Michel "Mike" Courville, an extraordinary salesman and a great guy. My daughter and I instantly trusted Mike and knew that he understood what we wanted and that he would do his utmost to sell us the right car for the best price. He did. We ended up with the perfect preowned car for my daughter. I must also compliment the GM Alexander Ayyoub for providing us with excellent service. Mr. Ayyoub is a down to earth, nice person. My Ayyoub was extremely fair and helpful. He runs a very friendly and well organized dealership. I would never hesitate to do business with Mr. Ayyoub and his staff again. I highly recommend the DCH Lexus dealership of Santa Barbara. They are a 1st class dealership with very committed employees and excellent customer service. Special thanks also go to Nora Halstead for her financial savvy and Jousef Harb in the service department for helping us facilitate our trade-in. Moving forward we will continue to rely on DCH for service and would not consider any other dealership in the future. More

Outstanding service I left something in my loaner car and was pleasantly surprised that it was found and ready for me to pick up within a couple of days. Thanks for find I left something in my loaner car and was pleasantly surprised that it was found and ready for me to pick up within a couple of days. Thanks for finding it and having it ready for me. More

Great experience I would like to say that I had a great experience at the DCH Lexus of Santa Barbara. People working at this place are extremely professionals, kind a I would like to say that I had a great experience at the DCH Lexus of Santa Barbara. People working at this place are extremely professionals, kind and friendly. They helped me reaching a great deal and making my dream come true. I really I would like to thank the sales manager James Porter which has been really really professional and kind, A special thank to Robin Tidd, because she was extremely kind and patient with me. She let me test drive the car within minutes I got to the dealership, and made feel very comfortable. I am from Glendale, CA and Robin sent me extra photos of the car I was interest on directly to my cellphone, She knew I was a little far from Santa Barbara and she help me with my decision. I finally purchased my dream car thanks to Robin Tidd, I truly recommend DCH Lexus of Santa Barbara Sincerely Aurelio La Scala More

SUPERB SERVICE.. Aaron Vazquez drove 3 hours away to deliver my car and showed me all the features. I can't thank you them enough for a pleasant experience and going a Aaron Vazquez drove 3 hours away to deliver my car and showed me all the features. I can't thank you them enough for a pleasant experience and going above and beyond. Gave me the best price on my trade in and great price on my new GS350 f sport. I highly recommend this top notch dealer. I would definitely buy another car in the future. More

Excellent customer service! Every time I get my car serviced here I’m pleasantly surprised by the extra things I get offered. The customer service by the service department alway Every time I get my car serviced here I’m pleasantly surprised by the extra things I get offered. The customer service by the service department always makes me feel like a valued customer! More

Wonderful experience purchasing my 2 Lexus This dealership was top natch Abby went above and beyond to make sure I purchased the vehicles I was most comfortable with. She gave me suggestions an This dealership was top natch Abby went above and beyond to make sure I purchased the vehicles I was most comfortable with. She gave me suggestions and advise , after decided the process was absolutely painless , so quick and professional . I would recommend Abby Gaetz to anyone that is looking for a new or used vehicle. More

Needed new key FOB Service was perfect from beginning to end. I was upset having had my key stolen and each person I dealth with was helpful and professional and kind t Service was perfect from beginning to end. I was upset having had my key stolen and each person I dealth with was helpful and professional and kind to me. Thank you Lexus! More