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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

4.6
780 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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575 South State Street

Salt Lake City, UT

84111

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Showing 780 reviews

January 02, 2025

Cameron and his employer have always been there when my car & I needed help. They’re the BEST! More

by Cjb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 02, 2025

Dillion was awesome. He took great care of me and got me a great deal. True down to earth person and is amazing to work with. Got me the car I wanted and everything taken More

by moshiro123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

January 01, 2025

Kyle was awesome. Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Ke More

by Keith4973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jan 02, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 28, 2024

Eric was great! Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. More

by R.T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Kraatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 28, 2024

Quotes one price, made me pay another. Super disappointed! I will go to Farmington or sandy next time. More

by cdnapier1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garret Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Dave Bennion, General Manager daveb@kengarff.com

December 28, 2024

Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. More

by sulbrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 26, 2024

I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel! More

by naomatate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 26, 2024

Did good job identifying the issue and fixed the problem under warranty repair. I would recommend Ken garff. More

by jamal84170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 23, 2024

Transparent & friendly team, Crawford Lindsay made my buying experience from them very smooth and enjoyable. More

by dstorey0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crawford Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 22, 2024

Salesmen were so knowledgeable of the cars and features. It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! More

by MGB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Keddington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Laccoarce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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