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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
832 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
March 15, 2025
Vivian was great , top tier service and excellent customer support. Always quick to respond to any questions. Five star support customer support. Always quick to respond to any questions. Five star support More
by tgeorge
Verified CustomerEmployees Worked With
March 15, 2025
Got there for a service warranty that my personal mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a sw mechanic smoothly coordinated with Toni. Fortunately Braiden Draper was working that day & took wonderful care of my service. He got it going in a swift motion & even offered a temporary vehicle to run my schedule with no delay. I feel if Braiden would’ve not been there things might have been not as smooth, he is an asset to Mercedes Family .! Go Braiden .! More
by JJLOKOTE
Employees Worked With
March 13, 2025
You have always tested us well and have taken good care of our vehicles. Thanks. I wish I could say the same for your sales department. of our vehicles. Thanks. I wish I could say the same for your sales department. More
by DCRAMER0
Employees Worked With
March 13, 2025
Vivian is great, always quick to respond and very informative. She is a true asset to your team. informative. She is a true asset to your team. More
by tgeorge
Employees Worked With
March 11, 2025
My service advisor has been incredible in assisting me with all of my cars. I gave him a gold star. with all of my cars. I gave him a gold star. More
by GLYMED1
Employees Worked With
March 10, 2025
The dealership really cares about experience they provide thier customers, deep dive into specific questions thier customers, deep dive into specific questions More
by DAVEP6
March 09, 2025
Garrett and the team has been good and helpful for me. I would say they are better customer service and helpful more then Farmington dealership was. I would say they are better customer service and helpful more then Farmington dealership was. More
by Kevin
Employees Worked With
March 07, 2025
I was happy with the experience. It was all good. I really appreciate it. Yes. It was all good. I really appreciate it. Yes. More
by aplaszlo
Employees Worked With
March 02, 2025
Well done Service and sales took good care of me and made sure my choice was well informed made sure my choice was well informed More
by sew
March 02, 2025
Great selection. Very friendly and helpful staff. They did a great job helping me find the right vehicle. Very friendly and helpful staff. They did a great job helping me find the right vehicle. More
by DAVIDWJACOBS
Employees Worked With
