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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
873 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 873 reviews
Verified Customer
April 24, 2025
I've returned to purchase vehicles for the past 24 years from Ken Garff which says it all! from Ken Garff which says it all! More
by Lauren Hunt
April 19, 2025
Amazing experience from a very detailed guy. Did everything asked and communicated very well, very pleased. Did everything asked and communicated very well, very pleased. More
by claytonshumway
Employees Worked With
April 19, 2025
Very accommodating and great service garret was awesome and very helpful would recommend to a friend and very helpful would recommend to a friend More
by AVPETERS
Employees Worked With
April 16, 2025
Prompt and polite service. Communication was reliable. I was grateful that the problem was taken care of on an emergency basis Communication was reliable. I was grateful that the problem was taken care of on an emergency basis More
by Barbarabodager
Employees Worked With
April 15, 2025
I won’t buy a car that is not a Mercedes nor will I buy from any dealer other than Ken Garff Mercedes. Memories of other cars I have purchased from Ken Garff have focused on their customer care. Now they h from any dealer other than Ken Garff Mercedes. Memories of other cars I have purchased from Ken Garff have focused on their customer care. Now they have improved it so much in making it all about the customer. Buying a car from Ken Garff is truly customer oriented from beginning to end. I’m More
by TOMKWELCH
April 10, 2025
I have been a patron of this dealership for over 10 years. Despite having rotated through several different sales advisors through the years, the level of service and customer care has never wavered. I years. Despite having rotated through several different sales advisors through the years, the level of service and customer care has never wavered. It remains the finest dealership with which I vae interacted in my 30 years of high end automobile purchasing. More
by DAVID MIN
April 08, 2025
Vivian montes is amazing mechanical advisor, she makes my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, my cars run like a clock thanks, I recommend her deeply, also the hole dealership is very helpful,, sincerely,, Gustavo pascual,,,,, More
by Pascualenterllc
Employees Worked With
April 08, 2025
Made my experience with Ken Garff a good one. Dillon was awesome, not pushy, he listens to your concerns and willing to give you options. He's a great Sales Rep. I highly recommend Dillon to talk Dillon was awesome, not pushy, he listens to your concerns and willing to give you options. He's a great Sales Rep. I highly recommend Dillon to talk to if you're in the Market for a new Mercedes. More
by raquel3
Employees Worked With
