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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
812 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 812 reviews
July 22, 2024
Miles and Rossi created a great buying experience for me. I felt no pressure, no gimmicks, etc. and I appreciate that. I felt no pressure, no gimmicks, etc. and I appreciate that. More
by rsmars
Verified Customer
July 22, 2024
Dave Laccoarce made the entire process of purchasing my Mercedes as painless and straight forward as possible. He also continued to follow up after the purchase to make sure the car is exceeding all my exp Mercedes as painless and straight forward as possible. He also continued to follow up after the purchase to make sure the car is exceeding all my expectations. More
by Miggs_1337
Employees Worked With
July 20, 2024
Good Service that you can trust. Staff is polite and willing to work with you on scheduling. Staff is polite and willing to work with you on scheduling. More
by kamtekars
Employees Worked With
July 20, 2024
Vivian was extremely professional and helpful. We really appreciate they were able to squeeze us in for a service. We were on a roadtrip and wanted to ensure the safety of our family during our tr We really appreciate they were able to squeeze us in for a service. We were on a roadtrip and wanted to ensure the safety of our family during our travels. Thank you to Vivian, Ken and the whole team! More
by oceanbeachohana
Employees Worked With
July 20, 2024
The $3k down payment was not fully discussed during the sales process…so I was surprised at the closing…🤷 sales process…so I was surprised at the closing…🤷 More
by peterson20
July 19, 2024
Garrett my service manager was awesome and very knowledgeable, thank you Garrett. See you soon knowledgeable, thank you Garrett. See you soon More
by Niloufar Nasehi
Employees Worked With
July 19, 2024
Jesse was great. Very informative and transparent. Went out of his way to make sure we were comfortable with all of the controls in the car. Gave us his personal nu Very informative and transparent. Went out of his way to make sure we were comfortable with all of the controls in the car. Gave us his personal number if we have any questions. More
by MKDB81921
July 19, 2024
The team there is awesome! They had great communication and provided updates on the status of the serivice. They had great communication and provided updates on the status of the serivice. More
by Ben
July 18, 2024
The assigned advisor usually is very helpful and kind, but the other staff seems cold sometimes. but the other staff seems cold sometimes. More
by yanling1024
Employees Worked With
July 18, 2024
Vivian and Dave Bennion were responsive and attentive to my needs and concerns. Vivian kept me informed. my needs and concerns. Vivian kept me informed. More
by moripaulsen
