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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview
Employees
Reviews
Vehicles
4.6
449 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 449 reviews

July 01, 2023

I just bought a 2020 GLE 350, Certified Pre Owned. Spence, Crawford, and the Ken Garff Team did an outstanding job with the purchasing process of this vehicle. They went above and beyond; I highly rec More

by SMR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spence Smith, Crawford Lindsey
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Jul 13, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

Helpful
June 27, 2023

Fantastic experience, they got creative and gave me everything I asked for. Dave was top notch More

by trainey31
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Lacoarcce
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Jun 29, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

Helpful
June 27, 2023

Reliably great service, as usual. We had a flat tire, no appointment, and Brett made room for us almost immediately, and he kept us updated during the quick repair. More

by craig.brown
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review, Craig! It is wonderful to hear that Brett provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

Helpful
June 25, 2023

Brett and Dillon were extremely friendly and very helpful. All of the staff are great people and I recommend working with them on any vehicle purchase in the future. More

by FESTUSTALKS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

Helpful
June 24, 2023

Brett and Dillon were exceptional to work with. Highly recommend them and all of the staff. More

by FESTUSTALKS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon
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Jun 26, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

Helpful
June 24, 2023

Dillon and Brett were exceptionally professional and very good to work with. Highly recommend Mercedes Benz of Salt Lake More

by FESTUSTALKS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
June 24, 2023

I had an absolutely remarkable experience purchasing my vehicle from Mercedes SLC. Dave and Rossi went above and beyond to assist me throughout the entire process, ensuring that everything went seamlessly More

by Amir Adib
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Bennion
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Jun 26, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

Helpful
June 23, 2023

Amazing customer service! Dillon is the best, this is the second time we have purchased from him! He’s personable and amazing! More

by katieboman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dillon, Rozzi
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Jun 26, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Dillon provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

Helpful
June 21, 2023

Brett was very helpful even though a change I had made in what was to be done did not get put in your computer. He straightened it out just fine. More

by SHERWOOD.CASJENS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett
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Helpful
May 04, 2023

Efficient check in and communication from technicians doing the work and a clean facility. The experience was good. More

by kpablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
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Helpful
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