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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
827 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 827 reviews
March 11, 2024
Everyone went over the top starting with Vivian. Thanks for a great experience. Will be seeing you again. Thanks for a great experience. Will be seeing you again. More
by deanold
Verified CustomerEmployees Worked With
March 10, 2024
Extremely helpful group of professionals that go above and beyond to get their customers back on the road. Be it preventative maintenance or the emergency service, our service assistant, Vivian, made sure and beyond to get their customers back on the road. Be it preventative maintenance or the emergency service, our service assistant, Vivian, made sure we were completely taken care of. More
by Mschepp
Employees Worked With
March 09, 2024
Fast and efficient, Vivian was great, very helpful and kept me updated on the progress. Thanks for being consistent! kept me updated on the progress. Thanks for being consistent! More
by Greg
Employees Worked With
March 08, 2024
Vivian was so nice! I think that was her name! And they washed my mats in the car! Wow!! Everyone is so great! Such a nice surprise!! Thank you! ❌⭕️❌⭕️ I think that was her name! And they washed my mats in the car! Wow!! Everyone is so great! Such a nice surprise!! Thank you! ❌⭕️❌⭕️ More
by LIZ34
Employees Worked With
March 07, 2024
Good service and the offer of a loaner is huge for me, as I live 45 miles away, so I can still function while the car is being serviced I live 45 miles away, so I can still function while the car is being serviced More
by KENT19
Employees Worked With
March 07, 2024
They was helpful good and let us letting me know what was going on with my car. They always do great work every time I went. going on with my car. They always do great work every time I went. More
by t81497
Employees Worked With
March 07, 2024
Great experience. Staff were extremely helpful, especially Estrella (Star). Repairs were competent and finished in a timely manner. It is nice to be able to trust t Staff were extremely helpful, especially Estrella (Star). Repairs were competent and finished in a timely manner. It is nice to be able to trust the service offered. More
by Jami
Employees Worked With
Estrella Casteeda
March 04, 2024
Crawford worked his magic in a professional, friendly manner. Crawford made the experience pleasant and easy! manner. Crawford made the experience pleasant and easy! More
by johnstonterese
Employees Worked With
