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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,552 Reviews

3,552 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 28, 2023

Ricky was very help and courteous. His appearance and customer service speaks volume about himself and the dealership. More

by jdroman627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 27, 2023

Terrible system. Most service employees are only interested in up selling because they are on commission. And they have zero problem letting you know ahead of time th More

by REYCEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 27, 2023

El xarro pado 1 semana para su arreglo . Cuando uno llama para cer como esta el proceso nadie coge el telefono More

by aamarales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 27, 2023

went in for oil chg and tire rotation, car was done quickly but a day later car signaled tires were all low in air, thought with tire rotation they would xx air on tires, Ricky Barroso assisted me he w More

by MARICOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ricky barroso
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 26, 2023

Amazing Dealership 5 star in all aspects. Especially the personal they are friendly and always welcome you with a smile. More

by CPEREZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 26, 2023

Awesome service on time, efficient, friendly and he makes you feel like family . I would recommend him highly. More

by FLUMPUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to hear from you again so soon, Frank! We always appreciate your consistent and ongoing contributions.

May 28, 2023 -

FLUMPUY responded

Great service, friendly atmosphere, nice facilities and all around great place to have your HEMI taking care of.

May 26, 2023

After more than 6 visits for repair, no issues have been resolved. My service advisor was rude, nasty, and unprofessional. I don’t appreciate being yelled at! After many years of loyal service for both buyi More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 26, 2023

The source of the problem has not been resolve. Remove and replace parts without finding the source dosen't fix the problem. More

by Cardts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 26, 2023

Carlos Blanco fue muy atento y servicial. Excelente servicio al cliente. Impresionante servicio a tiempo, eficiente, amable y te hace sentir como en familia. Lo recomendaría altamente. Me More

by BESTSOLUTIONS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 26, 2023

Great team all of them really do their best effort to always satisfy the customers… awesome all of them More

by Lcubilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jun 01, 2023 -

Lcubilla responded

i AM VERY HAPPY WITH ALL THE GREAT SERVICE. HELP, SUPPORT AND GUIDANCE i ALWAYS RECEIVE FROM THE KENDALL TEAM WHO ALWAYS GO THE EXTRA MILE TO SATISFY AND FEEL THE HAPPINESS THAT WE THE CUSTOMERS FEEL AT EVERY VISIT. tHANKS TO ALL OF YOU, NO DOUBT, THE BEST SERVICE AND SUPPORT IN MIAMI.

Jun 01, 2023 -

Lcubilla responded

I AM VERY HAPPY WITH ALL THE BEST SERVICE. HELP, SUPPORT AND GUIDANCE I ALWAYS RECEIVE FROM THE KENDALL TEAM WHO ALWAYS GO THE EXTRA MILE TO SATISFY AND FEEL THE HAPPINESS THAT WE THE CUSTOMERS FEEL AND ENJOY AT EVERY SERVICE VISIT WITH THE DIFFERENT DEPTS. THANKS TO ALL OF YOU, NO DOUBT, THE BEST SERVICE AND SUPPORT IN MIAMI.

Jun 01, 2023 -

Lcubilla responded

THE BEST TEAM IN MIAMI WHEN DEALING WITH CAR SELECTION, SERVICE, MAINTENANCE, QUALITY OF WORK DONE, SUPPORT AND ATTENTION AT EVERY VISIT,....THE BEST AGENCY IN MIAMI...KENDALL DODGE CHRYSLER AGENCY.

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