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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,448 Reviews
Call Service Center (786) 231-2222

3,448 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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April 04, 2023

Staff was very welcoming when I arrived. Check in & rental car process was quick and easy. We were updated on our vehicle's status and condition throughout the process. Vehicle pick up was More

by KLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2023

Streamlined process. Went in for evaluation and they ordered the parts. A week or so later i was called to schedule the installation. Dropped it off for one day and they More

by jonasbrenes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2023

Good service, just the price is very expensive. I did the work because I needed to get my car fixed. Jose Lopez a service manager was very attentive and resolved my cars issue pretty quick I got m More

by Miriam González
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience, Miriam.

Apr 05, 2023 -

Miriam González responded

Great customer service, I purchased a Housing Thermostat at the dealership on December 2022, & on the week of spring break between March 20-24 my Jeep started to overheat so I called for service explained the issue. I was ask to bring my Jeep the following Monday 3/27. It was checked the same day & I was total the radiator was leaking & it needed to be replaced. The Housing Thermostat was still under warranty & it was also replaced. My service manager was Jose Lopez he is very attentive & had my Jeep ready for pickup on Wednesday 3/29.

April 04, 2023

They are professional and they did good work I recommend them to take care your vehicle More

by mauricio.g.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2023

Hugo made sure my car was fixed . Great service will take it back anytime. Thanks More

by Jaile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2023

My service advisor, Carlos, was extremely helpful and professional. Kept me posted along the way and followed up once the truck was picked up. More

by Novillo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 04, 2023

Thank you guys for doing a quality oil change and tire rotation; keep up the good work! See you soon! More

by mrbooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 03, 2023

Paula was a pleasure to work with. Got me in and out quick, kept me informed of the truck’s status, and found me my available oil change program. Great experience. Thank you for the More

by CleanM5233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

April 03, 2023

I have an Amazing experience at Kendall Dodge Chrysler Jeep Ram. My car was serviced perfectly More

by Arelys Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2023

Poor service. Had my oil change and the person doing it didn’t put the cap. Oil everywhere. Only washed it down and put the cap on. Nothing extra for the problem c More

by CCABANZA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
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Apr 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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