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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,510 Reviews

3,510 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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September 02, 2022

nothing is good from the manager down, they never comply with anything, you never have answers to your questions, you end up paying for their mistakes, they deliver the vehicle to you in poor condition and More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 02, 2022

Had issue with service with a Ram only 3 weeks old and only 600 miles. After almost 3 months they wreck the truck. Tried to repair without notifying me. Finally got a new truck with less features than I o More

by CARBALLOSAMARIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Collado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Alfonso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Mitchell
Sep 05, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Mariano. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 01, 2022

They took care my car problems as soon as they could. The service was great and the people who take care of me were very nice. More

by biagioauricchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 01, 2022

Paula was really helpfull and attended me with great care. She was very pleasant and accommodating. And the service was fast and professional. More

by MASTERPRO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2022

Great customer experience always excellent customer service and assistance by the service department personnel especially Carlos Blanco. More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 01, 2022

They were fast and very nice. . I didn’t have to make an appointment, I went took my car in, and they call my boyfriend The next day… More

by ALMAPATRICIA1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 01, 2022

Always a great experience taking my Charger for service, all the reps are awesome. Felipe is the man!!! He is very knowledgeable, and vey courteous, keeps you updated on your service status. More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2022

The experience was excellent. .great customer service. The representative Paula Bean was very courteous and very helpful. More

by orchidlady14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 31, 2022

The service at Kendall Dodge is always great. The staff do everything they can to get you in and out as soon as possible. More

by nao_72_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mondragon
Aug 31, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 30, 2022

Awesome service and attention to detail. Service appointments are always on time. Staff is very professional. More

by PARELLADA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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