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Kendall Hyundai

Miami, FL

Overview
Employees
Reviews
Vehicles
4.0
700 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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15895 South Dixie Highway

Miami, FL

33157

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Showing 700 reviews

October 16, 2024

With appointment still took almost four hours. Had no idea I had to return because it wasn’t stated. Invoice never gave to me when my car was given. Invoice emailed. I found out the next day part More

by amwal18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
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Oct 17, 2024 -

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 15, 2024

Excellent service I got at this dealership. I would totally recommended it to my friends and family. More

by CARY0_72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik posada
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Oct 16, 2024 -

Kendall Hyundai responded

Thanks for your feedback on your recent visit to Kendall Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

October 15, 2024

Everyone at the dealership, especially Jorge Villanueva the finance manager, he was so patient and helped us beyond what we expected. I will definitely go back to this dealership. More

by Martica121768
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Villanueva
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Oct 16, 2024 -

Kendall Hyundai responded

It's great to hear that Jorge and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

October 15, 2024

They helped me with everything. Took their time to show me the vehicles. My salesman was super helpful and friendly More

by CLAUDIAFERNANDEZ797
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Oct 16, 2024 -

Kendall Hyundai responded

Claudia, thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2024

Fast service , Cesar has knowledge about the product and they helped me find the perfect car within budget. thank you Cesar More

by tamalauren
Recommend Dealer
Yes
Employees Worked With
Cesar Caceres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad Cesar and the team were able to help, and we hope to see you again!

October 15, 2024

Takes too long and does not provide a loaner for included service for a leased vehicle. More

by bfalls4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ones fault just not good service
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Oct 19, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 15, 2024

Service advisor was great. Working out a situation that I shouldn’t have paid was not even tried. I had a situation that I had to contact Hyundai. Not happy with management dec More

by BARLETTABROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesús in service
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Oct 19, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry you didn't have the best experience , and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 15, 2024

Excellent and prompt customer service by Jesus Calderin! I called in the morning with no appointment, told me to come in and had the car ready by 12:30 which was the time I told him I needed to be able to p More

by rlvaldes53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Report | Print
Oct 15, 2024 -

Kendall Hyundai responded

Thanks for sharing about your experience with Kendall Hyundai. Jesus and our team appreciate your business and hope to see you again soon!

October 14, 2024

The service may be very good, but the customer service is bad. Because they don't have a place to wait for the car that is in service, and if they do, they don't talk to you at all. More

by nicoestevez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not going to give the name because it belongs to the dealer
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Oct 15, 2024 -

Kendall Hyundai responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2024

The service rep was very nice. The service was fast. I would definitely be back there. More

by drosa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have her name
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Oct 15, 2024 -

Kendall Hyundai responded

Thanks for sharing your thoughts about your service experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

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