Cesar Caceres

3 strikes you're out! !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut me a check for the overcharge so that i would take my review down from google/yelp; next i purchased a 2023 venue: negotiated the price, when i went in to take delivery/sign paperwork they jacked up the price again!!! i walked out, they called 2 days later and agreed to the original agreed upon price so i went back in and finished the deal; flash forward, spent over a month negotiating the price on 2025 venue, went into the dealership last night w an appointment to sign papers, take delivery, they made me wait 90 minutes then presented paperwork with a jacked up price!!! again!!! , assumes their customers do not know what they are doing, or are desperate for a vehicle....they operate with classic 1970's used car lot bait and switch tactics...this is no accident as it has happened 3 times to me in the course of 3 years!!! every single sales person is clearly told to just get them in the showroom promise whatever it takes, give them offers in writing and we will squeeze more from them! Do not trust LILLY HARRIS, Vicentina Gonzalez, ASHLEY DURAN, Allison Parker,JEAN CARCH Javier Martinez, they all promise to take care of the problem they created themselves and do nothing at all there is no one in charge of the sales team, they are all free agents just making promises and hoping the finance guys can close the deal at a higher price than agreed upon STAY AWAY do not do business with them; there are several other hyundai dealerships in miami More

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Excelente prestacion de servicio. Lo recomienda a mis amigos. Espero que mantengan su dedicacion y esfuerzo por satisfacer al cliente. Lo recomienda a mis amigos. Espero que mantengan su dedicacion y esfuerzo por satisfacer al cliente. More

by RAMON78687 Verified Customer Verified Customer

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Cesar is an amazing sales person, always willing to help us an going the extra mile. We left the lot with 2 vehicles 😉 us an going the extra mile. We left the lot with 2 vehicles 😉 More

by jackiem08 Verified Customer Verified Customer

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Cesar es una persona muy profesional a sido amable en todo momento ,hace lo posible por satisfacer las necesidades del cliente y crea 100% de confiabilidad en el proceso y todas las veces que necesite ay todo momento ,hace lo posible por satisfacer las necesidades del cliente y crea 100% de confiabilidad en el proceso y todas las veces que necesite ayuda.Gracias Cesar y kendall Hunday.Me siento complacida como cliente. More

by SOLERROXY Verified Customer Verified Customer

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El gran servicio de su personal todos muy atentos, amables serviciales y responsables en su atencion amables serviciales y responsables en su atencion More

by wurdaneta Verified Customer Verified Customer

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Fast service , Cesar has knowledge about the product and they helped me find the perfect car within budget. thank you Cesar they helped me find the perfect car within budget. thank you Cesar More

by tamalauren Verified Customer Verified Customer

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Very professional in human relations and in technical advise.Early response to appointments request and in service delivery. advise.Early response to appointments request and in service delivery. More

by cesarjsantoni Verified Customer Verified Customer

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Erik was amazing great service highly recommend will be back here again and bring family back here again and bring family More

by SRLMRNYL Verified Customer Verified Customer

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Cesar ws very attentive and went above and beyond to get me to drive out of the dealer happy. He cares and treats you like family. me to drive out of the dealer happy. He cares and treats you like family. More

by natashatonti Verified Customer Verified Customer

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Checking in was good. I came in for service back in July for my radio. I was told I would receive a call when a replacement came in. I had to call several times to find ou I came in for service back in July for my radio. I was told I would receive a call when a replacement came in. I had to call several times to find out what was going on. I finally received a call on September 18th that it was in. I understand it being in backorder; however, that info could have been shared, instead of me having to call several times. Checking out was fine. More

by Adf Verified Customer Verified Customer

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