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Kendall Subaru of Marysville
Marysville, WA
177 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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177 Reviews of Kendall Subaru of Marysville
October 09, 2023
Great customer service. We brought the car in for its first oil change/service since we purchased it. Service staff were professional and courteous and had the car ready a We brought the car in for its first oil change/service since we purchased it. Service staff were professional and courteous and had the car ready as promised. This is the fourth Subaru we have purchased from them. More
by Gma23
Employees Worked With
Don't remember
Helpful October 03, 2023
Outstanding service. Always punctual and goes the extra mile for the customer! Professional and superior services at all times! Always punctual and goes the extra mile for the customer! Professional and superior services at all times! More
by put_gd1st
Employees Worked With
Andrea
March 24, 2023
For one within a year an oil change has gone from 50-80-130 price gouging for sure, and at that 130 oil change I let them wash my car and they ruined my custom vinyl graffic s and they won't even cal 50-80-130 price gouging for sure, and at that 130 oil change I let them wash my car and they ruined my custom vinyl graffic s and they won't even call me back. More
by ddd52700
Employees Worked With
Jacqueline
March 18, 2023
Service Dept has seriously deteriorated since Kendall took over. I’ve been using Express Lube since 2018 when I purchased my Outback. Jiffy Lube or Walmart have better service and less wait times on my o took over. I’ve been using Express Lube since 2018 when I purchased my Outback. Jiffy Lube or Walmart have better service and less wait times on my other vehicle. Looks like they’ll be servicing my favorite car now. More
by dnfutz
Employees Worked With
Express employees
December 30, 2022
On 12/29/22 We traded in our 2012 Subaru Outback for a new Outback limited XT. We had talked to the sales person, Dave Jennings in advance, & felt he was very accommodating in helping us decide on a mod new Outback limited XT. We had talked to the sales person, Dave Jennings in advance, & felt he was very accommodating in helping us decide on a model. We found the process of buying at Kendall to be so much easier than purchasing in the past. The friendliness and absence of pressure was a relief & very refreshing. Following the purchase, Dave was very patient and thorough in educating us how to use the very complex electronics of the vehicle. I would highly recommend Kendall, Dave Jennings. Tal, the sales manager, and anyone else we came in contact with left us with a positive impression. More
by jerrytoy
Employees Worked With
Dave Jennings, sales. Tal, sales manager
December 19, 2022
I bought a 2023 Subaru Outback yesterday 12/18/2022 at this dealership and I have a great time doing transaction with their car sales agent Geoffrey McGaughey. He's so helpful and easy to deal with. I'm g this dealership and I have a great time doing transaction with their car sales agent Geoffrey McGaughey. He's so helpful and easy to deal with. I'm glad I decided to trade my Toyota Tacoma PreRunner at this dealership. It was a smooth transaction. If you're planning to buy a car, go and see this young guy Geoffrey and you will not regret it. I'm giving him a FIVE STAR RATING. He deserved it. More
by Bobbygee
Employees Worked With
Tony Vu, Finance Manager
November 13, 2022
Since Kendall bought I’ve been 3 times for service. They wouldn’t make appointment so I went and sat in line for hours.second time was better but last time they said I should have called because now we They wouldn’t make appointment so I went and sat in line for hours.second time was better but last time they said I should have called because now were “appointment preferred,” made an appointment and drove back, and was told an hour forty five minutes for an oil change. They did not wash or vacuum car and the charge was pretty high. I didn’t have my phone and technician insisted they called my name repeatedly - I went for a walk but was back 45 minutes sooner than given time, and was told my car wasn’t ready. Waited another hour and a half before technician insisted she called me repeatedly. I think she called my phone to sell me additional items. I won’t go back again More
by Pjkane
Employees Worked With
Rochelle
