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Kennedy Mazda

Valparaiso, IN

Overview
Employees
Reviews
Vehicles
4.8
83 Reviews
Welcome to the Kennedy Mazda website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers in or near Valparaiso, Hobart, Merrillville, Portage and Hebron find the Mazda of their dreams! As your local Mazda dealer, we have a huge selection of new and used vehicles from which to choose. Kennedy Mazda online and offline customers enjoy vehicle specials every day. We offer Mazda service & parts, an online inventory, and outstanding financing options, making Kennedy Mazda a preferred dealer serving Valparaiso, Hobart, Merrillville, Portage and Hebron area Mazda buyers. Ready to set up a test drive? Visit our Hobart area Mazda dealership in Valparaiso, IN today!
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3200 Calumet Ave.

Valparaiso, IN

46383

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Showing 83 reviews

June 17, 2025

Im so pleaseed w KM. From buying my vehicle to service everyone has been great. Kind, helpful, professional, speedy service, good communication. More

by emmiandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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June 17, 2025

Easy, smooth, straightforward transaction. New and factory certified vehicles, not a couple new cars and a bunch of auction junk sitting on the lot. Small volume, personalized sales and servic More

by jbwilson7820
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Billy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joachim Von Zur Mueh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Huber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2025

Didn't feel that I was pressured into buying car. .Even pointed out a used vehicle with another year warrantee on it.. Joachim was a very nice guy towork with. More

by poettree1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joachim Von Zur Mueh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2025

Transmission went out 6 months after purchasing my vehicle from them. Do not recommend this dealership and will never purchase from again. More

by jennalea84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Kennedy Mazda responded

Dear Jenna, Thank you for reaching out and sharing your experience. We are truly sorry to hear about the issues you have encountered with your vehicle's transmission. We understand how unexpected and frustrating a significant repair can be, and we sincerely empathize with your situation. At Kennedy Mazda, we are committed to providing our customers with quality and reliable pre-owned vehicles. We want to assure you that the vehicle you purchased underwent a thorough inspection by our certified technicians. In fact, we invested over $1,400 in the reconditioning process to ensure we were offering the best possible vehicle for sale. We also strive for transparency in our pricing and are pleased we were able to sell you the vehicle for $15,600, which was significantly below its J.D. Power Retail Book Value of $18,850. While we do our best to ensure the dependability of our vehicles, it is not possible for us to predict when a future mechanical issue may arise. The failure of a transmission six months after purchase is an unfortunate and unforeseen event that is beyond our control. To help protect our customers from unexpected repair costs, we do offer optional extended warranty coverage. We have noted in our records that a 36-month or 75,000-mile extended warranty was offered to you at the time of purchase, which you declined. We regret that this situation has led to your dissatisfaction, and we are disappointed to learn that you would not recommend our dealership. Although the vehicle is out of warranty, I want to help resolve this for you. I would be happy to have our service team replace the transmission at a significantly discounted price for both parts and labor. Please feel free to call me directly to discuss this option further. We value your business and hope to help you get back on the road. If you wish to talk about that option, feel free to give me a call at (219) 462-3111 Ext 119 or email me at kennedymazda@gmail.com. Sincerely, Andrew Thompson General Manager Kennedy Mazda

Jun 17, 2025 -

jennalea84 responded

Yes, I was offered an extended warranty and declined as I was assured the dealership was family owned for over 35 years and meticulously inspected the vehicles. After having my vehicle towed there, I called multiple times and nobody would answer the phone or call me back after leaving multiple voicemails. I had no clue what was going on with it and/or a timeframe of when it would be fixed. It took a month to get my vehicle back. I was given a 9% discount on the bill. The bill, even after the discount, was more than the money you put into “reconditioning” the vehicle and the difference in the listing price combined. This dealership will never have my business again. Nor anyone else that I have told about my experience with them.

June 12, 2025

Since buying my CX5 at Kennedy Mazda I have had them do all of the service and have been pleased with all of it. When the time comes, I will once again from Kennedy Mazda. Great dealership. More

by HAZLETON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (service writer)
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June 12, 2025

Outstanding & legendary customer service. Mike and your Customer Service team were amazing as usual. Thank you! More

by SMITHME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2025

Salesman was both knowledgeable and friendly and most importantly not pushy. Process of acquiring the car went smoothly. The service center was timely an professional in presentation of service performed More

by LEWISJIM510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

Helpful, knowledge, honest and welcoming This is the third Mazda I’ve bought in a row from Kennedy Mazda. More

by kennedyjhjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2025

I recently just leased a 2025 CX-5 with Kennedy Mazda. This is my third time leasing with the dealership, and it was a professional and seamless experience. I would recommend Kennedy to anyone looking t More

by laurie.oskierko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Huber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2025

Courteous staff answered my questions and made sure my needs were met in a prompt manner More

by jacflem35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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