Kennedy Mazda

There's a lot to be said about small hometown dealers I just purchased a pre-owned practically new 2016 Ram pickup from Kennedy Mazda in Valpo. I have to say it was the first and probably not the last pur I just purchased a pre-owned practically new 2016 Ram pickup from Kennedy Mazda in Valpo. I have to say it was the first and probably not the last purchase for me with Kennedy. Trevor Sibley and Ken Freeland made it one of the most pleasurable car buying experiences I've had. ( there have been plenty) As our local dealerships are bought up the big city car dealers, its going to get harder and harder to take the time to make a decision on one of the most expensive purchases one can make without some high pressure pitch forcing you into something you may not be ready for. Support you local small town businesses, they are a pleasure to work with and will likely have the same representation next time you buy. More

Great experience We were returning an end-lease vehicle (CX-5,) & looking to re-up another. Our salesperson, John Zale, was the most knowledgeable & informative rep I' We were returning an end-lease vehicle (CX-5,) & looking to re-up another. Our salesperson, John Zale, was the most knowledgeable & informative rep I've encountered in many years and went out of his way to explain our options, compare the model we were contemplating to other brand options and answer every question we had in a thoughtful and thorough manner. It was, believe it or not, an actually enjoyable experience. Kudos to Kennedy for their unhurried, unpressurized approach to doing business; as a customer, it felt as if their goal was to make sure our experience was a positive one - and it was. More

The best! After my 4th purchase from Kennedy, they remain my first choice in car dealerships by leaps and bounds. The sales team doesn't pressure you or try to After my 4th purchase from Kennedy, they remain my first choice in car dealerships by leaps and bounds. The sales team doesn't pressure you or try to trick you into paying for extras that you don't want (like some other local dealerships). Andy, the sales manager, works so hard to give you the best deal the first time. He is transparent about costs, interest rates, cash back, payments, etc. and doesn't try to hide anything. You know exactly how much you are paying and exactly what you are paying for. Every purchase I have made at Kennedy has been a personal experience based on my individual circumstances and needs at the time. At Kennedy, I have always been treated like a person, not a number - even when returning for service. I do also want to give a shout out to John Zale for being so patient with us when we made our purchase (we had three kids in tow). Thanks so much for getting us into a car that we love and for answering all of our questions. Thanks, Kennedy, for another overwhelmingly positive experience. A+++++ More

Mazda 3 GT lease Great service Fantastic friendly efficient. Took great interest in our financial needs, great financing. Very positive and upbeat, both John and And Great service Fantastic friendly efficient. Took great interest in our financial needs, great financing. Very positive and upbeat, both John and Andy were personable and pleasant conduct business with More

Service upsale victim I used to drive 1 1/2 hour to service all needs since I bought it there. On August 28, 2018 it changed. I was greeted by Meghan who was unfriendly. I I used to drive 1 1/2 hour to service all needs since I bought it there. On August 28, 2018 it changed. I was greeted by Meghan who was unfriendly. I asked where Mike and Justin were. She brought me a mildy dusty with a whole sunflower seed in cabin filter and asked if I wanted to change it. I said I think they just changed it. When I asked Jerry in parts he looked through computer and said 2015. Well I paid the $39.95 and went home and checked my receipts as I have them all. June 7, 2017 during the overhaul as I said. So I was a victim of upsale for unnecessary part/change. I don't eat sunflower seeds in shells, so theres no way to get one in the cabin filter! I'm totally shocked by once hoest Jerry. It seems a lot of employees were replaced and told to upsale. Well, dishonesty and rude new employee have made me look for an honest local auto service provider. I don't have $40 extra. More

Issues as soon as car was bought! We went with our son to buy a fuel efficient vehicle. Bought a 2016 Sentra. Salesman and finance men were good. As soon as we left we noticed the car We went with our son to buy a fuel efficient vehicle. Bought a 2016 Sentra. Salesman and finance men were good. As soon as we left we noticed the car start to overheat. My son took the car to the services department and when we went to pick it up we were told nothing was wrong. Well on his way to work this week and stuck in traffic the car began to overheat again. Luckily he was able to get to a gas station. Checked fluids and all was good. Taking it to a Nissan dealership now. Luckily we purchased a warranty but don’t think we should have to pay the deductible on a car that was sold to us with problems. Will NOT be buying another car there again. Update: Took car to Nissan dealership. Needed a new fan. Why couldn’t Kennedy figure this out??? Should never sold us a car that overheated on the way home from the dealership!!!! More

used truck purchase I purchased a used truck from here on Sept 1. After all the necessary paperwork was done and my plates were transferred I was ready to go. I then aske I purchased a used truck from here on Sept 1. After all the necessary paperwork was done and my plates were transferred I was ready to go. I then asked for the spare key since there was still only one given to me and they informed me there was no spare. This was never mentioned during the negotiation process. A spare key ended up costing me $215 so I reached out to the dealership to see if they could cover this cost. They responded and asked me to get a copy of the bill for them. After our discussion over the weekend Andrew reached out to me today and informed me they would indeed pay for it. I would definitely recommend this dealership to anyone looking to buy a car. More