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Kenny Ross Ford South
Castle Shannon, PA
1,328 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,328 reviews
January 09, 2025
After waiting for recall part , was very prompt into getting me in to have serviced. Rental and all accommodations were ready when arrived , also great communication . Thanks getting me in to have serviced. Rental and all accommodations were ready when arrived , also great communication . Thanks More
by gmg0620
Verified CustomerEmployees Worked With
Paula Mooney
January 09, 2025
I ordered a Maverick Hybrid AWD in August. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. All made the process pleasant. More
by capt-tom
January 08, 2025
Love my Escape. Customer service was great and my salesperson Hannah is a STAR!! Love my heated seats Customer service was great and my salesperson Hannah is a STAR!! Love my heated seats More
by Mcafee4004@gmail
Employees Worked With
January 07, 2025
Jeremy was great, explained everything perfectly and answered all of my questions. The process was very smooth and even got me a better rate. Thank you Jeremy! answered all of my questions. The process was very smooth and even got me a better rate. Thank you Jeremy! More
by massielc-13
Employees Worked With
January 02, 2025
Always happy with the quality of the work this dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing. dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing. More
by TLTRU59
Employees Worked With
Paula Mooney, Kayla Rockey
January 02, 2025
Had a state inspection service scheduled and it was handled expeditiously and without issue. Customer Service Rep recommended using Ford Points and I was able to walk out without any cash out of pocket handled expeditiously and without issue. Customer Service Rep recommended using Ford Points and I was able to walk out without any cash out of pocket. More
by nproksell
Employees Worked With
Customer Service Personnel at service desk.
January 01, 2025
They are very to work with everyone was helpful and I was in and out very quickly in and out very quickly More
by coleton
January 01, 2025
Myles, in customer service, made my experience painless from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation. from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation. More
by mcmanused
Employees Worked With
Myles Leach
December 29, 2024
Service was timely and took a reasonable amount of time, also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office a also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office and the staff seemed to not want to come outside to provide guidance to people. More
by grabinowitz
Employees Worked With
Service
