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Kenny Ross Ford South
Castle Shannon, PA
1,309 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,309 reviews
November 30, 2024
I did not have the pleasure of meeting John Eberlein. My salesperson was Steve W. He was a fantastic salesperson' He helped me identify my needs and paired them perfectly with my preferences. He was My salesperson was Steve W. He was a fantastic salesperson' He helped me identify my needs and paired them perfectly with my preferences. He was knowledgeable and very easy to talk to. Cassie helped me immensely by explaining the financing and service package options. I was very lucky to have them help me with the big decisions that were made. I will highly recommend your dealership More
by LEONARDFPICONEJR
Verified CustomerEmployees Worked With
Mike W , Cassandra
November 30, 2024
Hannah was an awesome advocate for Kenny Ross and the industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the oth industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the other hand, were a bit more concerning. I tried to be kind to not question them, but then I was told they are only for a certain number of years. When I asked if they are required, the other woman told me yes, yet I had to sign to accept the options. Very shady, yet I was told that that is why they gave a discount. On top of that, once I purchased the car and saw that it was only 80% charged, they said that they would not allow me to charge it overnight and pick it up in the morning, but they owe me a “complimentary” charge the next time I’m in, like I have time to just randomly drop my car off for hours to charge. As sweet and kind as Hannah was, they end of the transaction left a very sour taste in my mouth. More
by leo.v.morrow
November 29, 2024
Always a pleasure and service done well without any pressure to get things done that are not necessary pressure to get things done that are not necessary More
by Zeke.simmen
Employees Worked With
November 28, 2024
Great experience bringing the car in for inspection! I appreciate the ride home and pick up after the inspection was complete. Service department checked tires that are losing air. Thank you! I appreciate the ride home and pick up after the inspection was complete. Service department checked tires that are losing air. Thank you! More
by pobox1200
Employees Worked With
Keagan
November 27, 2024
Service Department: I bought my car there. My car is 13 years old, I take very good care of it, and they take very good care of it for me. The work is always done well And I never feel like I My car is 13 years old, I take very good care of it, and they take very good care of it for me. The work is always done well And I never feel like I have been charged an exorbitant price. The waiting area can get a bit uncomfortable/annoying with the loud television. I wish there was a quiet place to sit and read or study, but I’ve worked my way around it and an employee actually told me I could sit a bit further back that day, where desks were and it was more quiet. Very much appreciated. More
by OZLIN80
Employees Worked With
Desk staff
November 23, 2024
It’s always a pleasure coming in for service. I love my Edge and Miles was awesome! I love my Edge and Miles was awesome! More
by steve.wine968
Employees Worked With
Other Employees :
Steve Wine
November 22, 2024
Always very nice to deal with. Any time I called everyone was very nice and if I had to leave a message my phone call was always returned in a timely manner Any time I called everyone was very nice and if I had to leave a message my phone call was always returned in a timely manner More
by sfava123
Employees Worked With
Keegan
