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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,597 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,597 reviews

December 17, 2025

When you have your car serviced, you should not have to walk through the snow and ice to get your car. there should be an attendant that gets it, especially under the parking lot conditions. More

by kisner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2025

The service was great. I knew it would take time but was completed in good time. More

by tgwjdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2025

It’s local and down the street. First I’ve had to do with service because of a recall. No problems. Told it would take 4-6 hours. Surprised I got the “ready” call after 3 hours. Exc More

by WNEUMAN1011
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliyah
December 16, 2025

Great Service - easy to get an appointment: kept me well informed; free car service is a bonus More

by PSUKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2025

Overall the dealership was very helpful and worked well to arrive at the best deal for me. More

by DGRIFF0704
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaeley Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2025

A very clean dealership! Sales and Finance staff were very courteous and professional! Buying a car is never fun, but Hannah and Ray made the process relatively seamless. G More

by Todd P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2025

We had a great experience working with Jeremy! Very professional & kind. He was also really patient with all of our questions. More

by mjlivingood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 15, 2025

Cassandra and Hannah made my experience an awesome one. With kindness and compassion with understanding of exactly what was needed. Thank you! I am eternally grateful. More

by SSTEVENS198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Buch
Dec 16, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 13, 2025

Very friendly and diligent in looking for the problem. The Ubers they provided were super helpful. More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 13, 2025

Great job done in a timely manner Very professional and very courteous and nice waiting area More

by virgili2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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