Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kayla is always friendly, professional and respectful Will always answer questions in a understandable way Thanx again Will always answer questions in a understandable way Thanx again More
Keegan went above and beyond the call of duty to service my car. while the problem was in my imagination he listened to my concern after the car was serviced. The best part was that he did not charge me for my car. while the problem was in my imagination he listened to my concern after the car was serviced. The best part was that he did not charge me for the diagnostic time. Thanks PS: when my car was bought up from service there was an odor of cigarette smoke in the car. I'm sure that the attendant had not smoked in the car but that the odor that remained on his clothes stayed in the car. More
Very knowledgeable, friendly staff. I would highly recommend Kenny Ross to my friends and family I would highly recommend Kenny Ross to my friends and family More
The service experience was smooth and efficient. The inspection video and AI summary thereof is a very nice touch. The inspection video and AI summary thereof is a very nice touch. More
I spent the greater part of 2025 doing research on the Maverick hybrid model. I was not disappointed. Great support by Ray Glunt and Hannah Joseph. I would recommend to friends for the future. Maverick hybrid model. I was not disappointed. Great support by Ray Glunt and Hannah Joseph. I would recommend to friends for the future. More
Service was excellent. Truck was inspected, tires rotated, windshield wipers replaced in a very timely manner. Truck was inspected, tires rotated, windshield wipers replaced in a very timely manner. More
Hannah in sales and Ray in finance were both amazing to work with and made everything stress free. work with and made everything stress free. More
They are always friendly and work in a timely manner and the establishment is very clean the establishment is very clean More
I agreed to a monthly amount with the sales representative but when I was with financing to sign the paperwork the monthly amount was $64 higher than agreed upon. At the end my monthly payment representative but when I was with financing to sign the paperwork the monthly amount was $64 higher than agreed upon. At the end my monthly payment is $44 higher than I agreed upon with the sales representative. Not a happy customer! I wanted to answer "Would you recommend this dealership" as maybe but that is not an option and it's forcing me to answer so I am saying yes because everyone was nice but would let them know my experience. Leaving an average score for both the sales rep because there was no mention the monthly amount would go up when talking to financing. Also the financing agent because he just assumed I would just agree with the increased price and I had to purchase things in the warranty I didn't want. Example paint and interior coverage. This is my 10th vehicle and not once have I needed any coverage similar to that. Also 3 hours at the dealership to trade in my vehicle and purchase another seems a little a long to me. More
Service was fantastic, I had a electrical, problem on my Ford bronco 2021, that was resolved with a pinpoint diagnosis, that was coming up a faulty wheel speed sensor and was corrected by installing a new c Ford bronco 2021, that was resolved with a pinpoint diagnosis, that was coming up a faulty wheel speed sensor and was corrected by installing a new circuit More





