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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,438 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,438 reviews

October 17, 2025

Kayla is always friendly, professional and respectful Will always answer questions in a understandable way Thanx again More

by twchrcencdtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 15, 2025

Keegan went above and beyond the call of duty to service my car. while the problem was in my imagination he listened to my concern after the car was serviced. The best part was that he did not charge me for More

by danielgmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

October 13, 2025

Very knowledgeable, friendly staff. I would highly recommend Kenny Ross to my friends and family More

by GROTE1616
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 12, 2025

The service experience was smooth and efficient. The inspection video and AI summary thereof is a very nice touch. More

by kdavinpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 09, 2025

I spent the greater part of 2025 doing research on the Maverick hybrid model. I was not disappointed. Great support by Ray Glunt and Hannah Joseph. I would recommend to friends for the future. More

by HERO_F0R_HIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 08, 2025

Service was excellent. Truck was inspected, tires rotated, windshield wipers replaced in a very timely manner. More

by TSMITH70
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 07, 2025

Hannah in sales and Ray in finance were both amazing to work with and made everything stress free. More

by jefft20092009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2025

They are always friendly and work in a timely manner and the establishment is very clean More

by stealme85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2025

I agreed to a monthly amount with the sales representative but when I was with financing to sign the paperwork the monthly amount was $64 higher than agreed upon. At the end my monthly payment More

by SHAD32123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kaeley Lentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Kenny Ross Ford South responded

We value and appreciate your business, Shad. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

October 05, 2025

Service was fantastic, I had a electrical, problem on my Ford bronco 2021, that was resolved with a pinpoint diagnosis, that was coming up a faulty wheel speed sensor and was corrected by installing a new c More

by DAVID.MACKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!