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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,614 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,614 reviews

May 01, 2026

Great experience, Jeremy Houser great help with the whole process. He made it easy to complete the transaction. The whole team was great to work with Jeremy, Kealey and Cassandra esp. More

by MCGEEMJ6226
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaeley Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 30, 2026

my experience with Kenny Ross has always been a positive experience with both vehicles I've purchased there and had serviced there. More

by RKELLEY557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2026

I enjoy working with Jeremy. His attention to detail and ability to listen to the needs/wants of his customers is amazing. More

by FRED.KOLENDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2026

Great and friendly salesperson. Knowledgeable on product and made the buying process enjoyable. Would recommend him. More

by RHRETAIL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2026

They are very friendly and easy to talk with. They checked my battery but couldn’t explain why it goes in sleep mode on occasions. More

by kcchiefs1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.

April 26, 2026

Hannah and Cassie were the absolute best! They made the process feel comfortable and helped us get the best deal we could! More

by JDCRISLIP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2026

This is my first truck from your dealer so my experience is new. However based on this one time all is good. So far More

by lloydpat317
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 25, 2026

I had to inquire about my truck on five different occasions. Three phone calls and two in person visits. No one called and gave me an update on the repairs or the problem that occurred causing the More

by LARKIN5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe ??
Apr 30, 2026 -

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 25, 2026

Great job great experience! The tech Liam did a great job! Great customer service! 5 stars!!!! More

by william cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2026

Kayla and the rest of her team at Kenny Ross Ford South provided top shelf service. More

by TSMITH71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!