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Kenny Ross Ford South
Castle Shannon, PA
1,328 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,328 reviews
Verified Customer
May 30, 2024
Kayla was superb. Explained my options and set me up for a follow-up appointment. Explained my options and set me up for a follow-up appointment. More
by HEYDREWP
May 27, 2024
Great service. I really felt understood during the whole negotiating process. I’m thrilled I was able to leave with my Maverick. I really felt understood during the whole negotiating process. I’m thrilled I was able to leave with my Maverick. More
by grandstafftyler
May 25, 2024
The entire team was beyond helpful and accommodating. I worked mostly with Alex Toomey who was phenomenal in helping us get into the exact car we wanted with all of the options we were looking for. It wa I worked mostly with Alex Toomey who was phenomenal in helping us get into the exact car we wanted with all of the options we were looking for. It was hands down the best experience I've had at a car dealership to date. More
by parrottn
May 25, 2024
Great experience from the initial phone conversation with Joanne to the test drive and buying process with Jeremy. Kenny Ross South was very considerate and patient to my elderly mother buying a pre-owned ca Joanne to the test drive and buying process with Jeremy. Kenny Ross South was very considerate and patient to my elderly mother buying a pre-owned car that she would be comfortable driving. Thank you all! More
by dianakamin
May 24, 2024
Took my car in for repair estimate on back quarter panel damage. They were able to schedule me within a week. Gavin was very helpful in advising what needed done and in dealing with my insurance and conn damage. They were able to schedule me within a week. Gavin was very helpful in advising what needed done and in dealing with my insurance and connecting me with Enterprise for a rental. My car was done in three days, and there is zero evidence off any damage. The car had been washed and cleaned inside. I feel like I’m driving a brand new car. More
by LANAJANE.COX
Employees Worked With
Gavin Swartz, Estimator
May 24, 2024
Everyone in the service department are friendly and professional. I usual deal with kayla she always keeps me updated about what the mechanic is doing and Paula the service manager treats me like an ol professional. I usual deal with kayla she always keeps me updated about what the mechanic is doing and Paula the service manager treats me like an old friend since I've been coming there for 13 years I've never been taken advantage ofthere and trust the staff completely. More
by THEFEISTYONE05
Employees Worked With
Paula
May 22, 2024
They fixed my USP port and fixed 3 recalls. I waited and they did all the work in a timely fashion! Everyone is very courteous and friendly!! I am very happy with all my experiences with Kenny I waited and they did all the work in a timely fashion! Everyone is very courteous and friendly!! I am very happy with all my experiences with Kenny Ross. Deborah More
by DEBBIEMCGURK
Employees Worked With
Service advisor: Matthew LaFrankie
