Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kenny Ross Ford South
Castle Shannon, PA
1,438 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,438 reviews
October 04, 2025
Roger and dealership team were very helpful and delivered great service. Definitely going back again delivered great service. Definitely going back again More
by STANKRAZ
Verified Customer
October 03, 2025
Vehicle was picked up on time and dropped off in a timely manner by the nicest young man. manner by the nicest young man. More
by beedfoster1
Employees Worked With
October 02, 2025
Keagan got me. In and out fast- very pleased- will definitely use again- good work! In and out fast- very pleased- will definitely use again- good work! More
by chuck.yeager
September 30, 2025
I loved the clear video of my state inspection and how easy it was to click on the items that didn't pass so they could be fixed. easy it was to click on the items that didn't pass so they could be fixed. More
by TRIPLESDC
Employees Worked With
September 30, 2025
Kenny Ross is an amazing car dealership. They are willing to work with you at every step and make sure you are happy with the results. Roger Hatten was amazing and helped put my mind at ea They are willing to work with you at every step and make sure you are happy with the results. Roger Hatten was amazing and helped put my mind at ease and made sure I knew everything about the vehicle before I purchased it. He has a great sense of humor and puts u at ease at every step. I would definitely travel the 3 hours to come back!! Cassie was extremely helpful with the financing. More
by Jenny Fickes
September 29, 2025
Excellent experience while purchasing a vehicle. Salesman went above and beyond to keep the process moving forward. Salesman went above and beyond to keep the process moving forward. More
by V8442
September 26, 2025
Gave me a good deal. Nice to talk to did everything I wanted. My only complaint was I wish I could have met the Boss. Nice to talk to did everything I wanted. My only complaint was I wish I could have met the Boss. More
by FDEMARCO615
Employees Worked With
September 26, 2025
Received a message on the FordPass app about the 12v battery on my 2024 Ford F150 Lariat Supercrew Hybrid. Made an appointment with Kayla Rockey for service. The message was addressed. Back on the ro battery on my 2024 Ford F150 Lariat Supercrew Hybrid. Made an appointment with Kayla Rockey for service. The message was addressed. Back on the road—no problems found. More
by james.jamison3
Employees Worked With
September 24, 2025
Took little time to get my car looked at. very courteous people who work there. very courteous people who work there. More
by 7150308
Employees Worked With
September 21, 2025
As to my service I was NOT satisfied. 1. I told YOU what the problem was (The Door Actuator - right front) and was still charged the diagnostic fee of $222.00 dollars. 2. Kenny Ross di 1. I told YOU what the problem was (The Door Actuator - right front) and was still charged the diagnostic fee of $222.00 dollars. 2. Kenny Ross did not honor my warranty in full. you was going to charge me the difference over what the warranty paid. Why have a warranty when Kenny Ross don't honor it. 3. My warranty was $100 dollar deductible and you said it would be closer to $400.00. 4. The door actuator cost ME $17.14 and I had it installed myself. 5. That is why I have my inspections, tire rotation and oil changes done elsewhere. 6. I have bought 6 vehicles from this dealership over the years. 7. I paid the Diagnostic fee and I will probably never return to Kenny Ross ford for any of my work. I always have a problem with the charges More
by mjberry1963
Employees Worked With
