Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.9
1,016 Reviews
Contact Dealership
View Awards

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,016 reviews

May 12, 2024

I went for an oil change and within an hour it was done. My original salesman came and checked in with me. Rocky always checks in anytime I am there for something. More

by Dch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 10, 2024

I appreciated the pick up and delivery. I was able to add on an alignment to my service. More

by CAROLSLOMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla in service
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 10, 2024

The service and everyone connected with the service was great. One complaint, having nothing to do with the service itself, was the $100 charge to fix the front passenger window that continued to bounce More

by BOPATLECH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan, Service Department.
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 10, 2024

Kayla did a great job and let me know what was going on. The staff is excellent. More

by Deloresj12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 10, 2024

Kayla always does a great job. Thanx also to Mark, Keegan, and Matt. They all make a great team. More

by VWAGNER420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 10, 2024

Service was great as usual. Having vehicle delivered to my Daughter’s Home was very convenient. More

by djb0500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and Paula.
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
May 10, 2024

Mark was great. Knowledgable and had a great demeanor. I had a good experience and would come back again! More

by jadyconboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 10, 2024

Love Kenny Ross Ford South service department, I’ve been at other dealerships service departments, and by far Kenny Ross is the best. More

by STEELER718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 10, 2024

Quality service for a great price! On time, treated me with respect, completed everything on my list More

by RONBARG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
May 10, 2024

My initial problem was with the Collision Department and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Depart More

by armoreth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace and Gavin
Report | Print
May 14, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
1
...
3
4
5
...
102