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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,333 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,333 reviews

April 18, 2024

Friendly service people, left my vehicle did some chores, received a call of issues they found and corrected them , my truck was washed and ready in the early afternoon. Very please with the service. More

by DJCHODOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 18, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

Very efficient and thorough. Overall a pleasant experience. Good communication and customer service. Friendly. Trustworthy. More

by MUNMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan
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Apr 18, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 18, 2024

Great service and explanation of work completed. Mark is great. Very nice waiting area. Available times work out with my schedule More

by luffy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar - 5 stars
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Apr 18, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 18, 2024

3rd or so time my 2019 Expedition was in for service. This time was a $200 diagnostic fee to find that the problem wasn’t covered by my extended warranty. Last time it was in for transmission issue and t More

by BBPD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 18, 2024 -

Kenny Ross Ford South responded

"BBPD33" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2024

Hannah was very personable and professional. She did a great job keeping me updated throughout the process, which was very efficient. More

by jason.p.curran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Joseph
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Apr 18, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

ALEX TOOMEY EXCELLENT GARY BAC EXCELLENT BOB SCHILLING EXCELLENT TOOK TWO VISITS, BUT WE WORKED OUT DEAL More

by suttonln1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOB SCHILLING 5 STAR, Gary Bac
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Apr 17, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Great service, prompt, organized. The service was done well and they communicated throughout the experience. More

by id27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
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Apr 18, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 16, 2024

Wonderful experience with the service department. Easy to schedule an appointment on short notice. Kayla was very helpful. More

by AJSCHIFFHAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
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Apr 17, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2024

Dealer ordered our Ford Transit and it arrived almost 6 months to the day. Hannah helped us seamlessly close the sale of our vehicle within a day of its arrival! More

by rkeanelj
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah
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Apr 16, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

Overall, I was leased and felt I got a good deal but I'm taking one star away because I had to walk away to get them to meet my required deal. The saleman and GM were top notch but I felt tye sales manager More

by Glaser1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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Apr 15, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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