Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,317 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Contact Dealership
View Awards

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,317 reviews

February 21, 2024

Mark at the service desk was patient when I could not found my information. My car was done within 2-1/2 hours. Mark called to let me know.so I could have my car back. I truly enjoyed working with him More

by pfisterma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in the service desk
Report | Print
Feb 22, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Very knowledgeable employees, Paula in service is great along with everyone else. Body shop is great. More

by MYV10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 20, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 20, 2024

I needed an oil change on my truck. I was able to schedule an appointment for the next day. The work was done in a timely fashion and for a reasonable price. More

by capt-tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan and Shawn
Report | Print
Feb 21, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Kayla, my service advisor, was very helpful throughout the entire service process. She reviewed all issues that required repairs and the cost for those repairs. More

by jrbuffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Kayla
Report | Print
Feb 21, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 20, 2024

Everyone was very helpful and took the time needed to make sure we chose the right vehicle. Gary is the reason we returned to Kenny Ross. Extremely knowledgable. Great to work with! Hannah, our salesper More

by KSQUIRIN
Recommend Dealer
Yes
Employees Worked With
Hannah Joseph, Gary Bac
Report | Print
Feb 21, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 17, 2024

Salespersons were reasonable and knowledgeable. Appreciated having them and making a deal with them after negotiations More

by adam.palmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2024

Keep sending emails soliciting reviews and I will keep sending zeros. I'm out $1800 due to a deceptive finance department. More

by trsubcon
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tice
Report | Print
Feb 16, 2024 -

Kenny Ross Ford South responded

"Trsubcon" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 14, 2024

The mobile service was wonderful. Nick was on time, polite and finished my service in a very timely manner. More

by Tcapan426
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Very professional and polite dealership was clean and the employees very friendly and kept me informed on my vehicle status More

by REPBOWLER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula mooney and Kylie
Report | Print
Feb 13, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2024

A delightful, laugh out loud experience from the start! I give it a 10! I would do it all again given the opportunity. More

by annie.volaric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center...Grace and Gavin
Report | Print
Feb 13, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1
...
49
50
51
...
132