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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,337 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,337 reviews

January 01, 2024

Experience was great except for pushy insurance for car. Thought everything else was really smooth. More

by tobiaswower587
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.

January 01, 2024

The price listed was not the price of the sale as they add mandatory things for the seats and paint protection and a tracking service. It adds $1800 to the cost. They automatically do it to the cars the More

by lparto1981
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Kenny Ross Ford South responded

"Lparto1981" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 01, 2024

Nice salesman. Was willing to work with us. Convenient. Friendly. I would buy from them again More

by jordanwhite1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 31, 2023

Our salesman, Alex was excellent. He was very informative about the vehicle and all of its features. He was also very pleasant and professional. I was considering looking at another c More

by Billocnl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2023

Kyron and Kenny Ross made the car by experience less stressful and were extremely helpful. More

by Joshua G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
Jan 05, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 29, 2023

Tony knew this truck and was very helpful. Even helped get a part for my daughter's Ford Edge. Thank you Tony! It was a pleasure doing business. More

by TIGHESEM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferrieri
Dec 29, 2023 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 28, 2023

Nick was very pleasant and available when I had questions. He seemed to go above and beyond. More

by sandraeoldynski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
Dec 29, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2023

We had a great experience at Kenny Ross Ford with Nick. It was a quick and easy process to purchase my new Explorer! More

by lmz2172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 26, 2023

Jeremy was awesome. Wasn’t pushy at all and was super patient, also answered all of our questions. More

by ravynpatrick
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 20, 2023

Very pleasant buying experience. Jeremy answered all my questions and handled everything with courtesy and professionalism! Raymond in Finance was awesome as well. The whole experi More

by sjmoto138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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