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Kenny Ross Ford South
Castle Shannon, PA
1,350 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,350 reviews
January 17, 2024
Everyone I dealt with was very professional and knowledgeable. It was great dealing your dealership. knowledgeable. It was great dealing your dealership. More
by lpettinato
Verified Customer
January 17, 2024
Jeremy Houser and everyone involved at the dealership was extremely helpful and friendly. They were able to make the process enjoyable extremely helpful and friendly. They were able to make the process enjoyable More
by FERA6037
January 16, 2024
Overall okay experience. Positive fast polite service initially. Easy to get test drive. Easy initial price negotiation. Downside fraudulent add on prices that were not inclu Positive fast polite service initially. Easy to get test drive. Easy initial price negotiation. Downside fraudulent add on prices that were not included in initial price like LoJack, Ford xxxx (Ford Pass) software xxxx I did not want and was forced to purchase and price sprung on me. Arrived before 5 made a decision about 5:10 along with price. Then waited to nearly 8pm to leave because everything else took forever and was 3rd in line to get through financing. Other sections that was not clear was the accessories that were added on and that no time frame or information provided if they were purchased or written when would be installed. More
by retrotechmaster666
January 15, 2024
Nick was able to get a truck from another location an hr away to Kenny Ross south within a few hours. He called me when it showed, and then I worked pricing with a guy named Jeremy. He worked with me and go away to Kenny Ross south within a few hours. He called me when it showed, and then I worked pricing with a guy named Jeremy. He worked with me and got my payments down to wear it was manageable for me. I was very happy with everything More
by Firewood072711
January 14, 2024
We had a nice experience, from the time walking into the building the salesperson was very knowledgeable, very personable building the salesperson was very knowledgeable, very personable More
by trjonesplumbing
Employees Worked With
January 13, 2024
Kyron Kyron was awesome. Everyone at the dealership was very willing to do everything to make this transaction easy. Everyone at the dealership was very willing to do everything to make this transaction easy. More
by darchamberlin42
January 13, 2024
Jeremy and Ray were very professional and helpful. We could not have experienced or expected anything better. The customer service was above par. We will recommend this dealership, and especially Jer We could not have experienced or expected anything better. The customer service was above par. We will recommend this dealership, and especially Jeremy and Ray, to anyone. More
by whiteterri.tw
January 11, 2024
Jeremy and John were beyond helpful. They were very concerned about my needs and did everything possible to make my experience perfect. I so appreciate their help. Thank you both again. They were very concerned about my needs and did everything possible to make my experience perfect. I so appreciate their help. Thank you both again. More
by karenmincin1
January 10, 2024
They have been patient with me over the last two months, until we finally purchased our first brand new car ever. Thank you Kenny Ross team. until we finally purchased our first brand new car ever. Thank you Kenny Ross team. More
by azrobb0
January 09, 2024
Great customer service. Easy to deal with. Very friendly. Would definitely go back to them when I am ready for my next vehicle. Easy to deal with. Very friendly. Would definitely go back to them when I am ready for my next vehicle. More
by Carguy13
