Kenny Ross Subaru

Never had any issues with this dealer before yesterday where they had the wrong part for my vehicle. They, did. however, commit to honoring a $40 off service coupon beyond it's expiration date, so that ma where they had the wrong part for my vehicle. They, did. however, commit to honoring a $40 off service coupon beyond it's expiration date, so that made up for it. I love my Suburu and have generally had great service from this dealer. More

Very courteous staff and assessed my car in a short amount of time. I am always satisfied when I take my car there. amount of time. I am always satisfied when I take my car there. More

Kenny Ross offered accurate, fast service. Staff was friendly and helpful and did an excellent job keeping me informed of what was going on. Staff was friendly and helpful and did an excellent job keeping me informed of what was going on. More

I had issues from the very beginning of purchasing the car. I won’t kiss it was frustrating and upsetting. Bryan with service was amazing though he turned the entire experience around for me and made sure car. I won’t kiss it was frustrating and upsetting. Bryan with service was amazing though he turned the entire experience around for me and made sure I got taken care of. He is an amazing employee and because of him I feel confident about my purchase and where I purchased it. More

Great service and done in a timely manner. All info was provided on work to be done and costs before they started. All info was provided on work to be done and costs before they started. More

They took my car immediately when I arrived. They did the test and found a problem with the radiator. They gave me my options; checked with my warranty co.; and gave me the necessary phone numbe They did the test and found a problem with the radiator. They gave me my options; checked with my warranty co.; and gave me the necessary phone numbers to call. They washed my car at the end. More

They did what I asked of them. I got oil change tire rotation and asked to have the battery checked and found out it needed replaced which they did. Good Job. I got oil change tire rotation and asked to have the battery checked and found out it needed replaced which they did. Good Job. More

I bought my 2018 Forester new at Kenny Ross, and had a very positive experience. I’ve had it’s maintenance and inspections done there ever since. They always have efficient staff, pleasant surroundings to very positive experience. I’ve had it’s maintenance and inspections done there ever since. They always have efficient staff, pleasant surroundings to wait, competent car guys, everything is smoothly handled. More

The wheel on my previous van fell off during towing after the passenger CV joint blew apart on Wednesday night. Got on Autotrader and saw this van on a Thursday at noon, and was driving it home that same day the passenger CV joint blew apart on Wednesday night. Got on Autotrader and saw this van on a Thursday at noon, and was driving it home that same day at 7:30 PM thanks to the super helpful team (Rob and Michael are the only ones that it lets me credit here, but Dave from finance also deserves a huge shoutout). The wonderful front-desk, service desk and upstairs-office ladies (sorry no specifics, I didn't interact directly with them) also made my wife, 2 year old son and I feel like we were visiting a family owned business instead of the atypical car dealership. Never knew buying a car not from Craigslist or a cash-only place was actually this easy. More

Great customer service and pleasant experience. It didn’t feel like I was pressured into buying and all of my questions were answered. It didn’t feel like I was pressured into buying and all of my questions were answered. More