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Kenny Ross Subaru

North Huntingdon, PA

4.7
3,154 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,154 reviews

November 16, 2021

I am relaxed and comfortable having my car serviced at Kenny Ross Subaru. I trust my service advisor Serena she is honest and the work done by the technician gives me peace of mind because it’s done right More

by OPHELIAROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Martinez
Nov 17, 2021 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 15, 2021

Dealer and salesman were professional. They found a car for me to fit my price range and gave me first choice when in More

by EMNRCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Hufford
Nov 16, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 15, 2021

Took my car in for inspection, was told 60-90 minutes, was out of there in under an hour. Staff was very friendly, waiting area was nice and they washed my car before returning it to me. More

by PENNST32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 13, 2021

The time my car was in the shop was reasonable for the work done. everyone was very pleasant and saw to my needs, Employees that I dealt with was good.helpful More

by DIDDY46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 12, 2021

Service was quick and efficient. The staff was very helpful and friendly. Three was beverages and snacks offered while we waited. More

by BOBBYLEE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 12, 2021

Typical dealership experience till the financing part of the deal, they offered me one financing option from an off the wall bank with high interest rates. I had already knew my options going in because I More

by czajkowski86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Flynn
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you very much for taking the time to provide us with feedback. We do apologize that your experience did not match your expectations with us recently. As we always strive for 100% customer satisfaction; please let us continue to work with you to turn this situation around. If you include your name, contact information, and nature of any concerns to social@kennyross.com, we will be happy to speak with you. Hope to hear from you soon.

November 12, 2021

The staff was very efficient in getting my new vehicle processed and out the door. Love the service department Selena is always so helpful and extremely knowledgeable. More

by LMARTIN826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Martinez in service is excellent! , Ian Hufford
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 12, 2021

They provided me with fast service, friendly and professional employees, and a ride to a restaurant for breakfast. More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 11, 2021

Very pleased the dealership made our issue right. It took almost 2 months but we're satisfied with the final outcome. More

by SUZANNE_COLLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Nov 11, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 11, 2021

Jeff Pepper was very helpful and personable. Vinnie stepped through the paperwork effortlessly. Thanks again , Jeff, for a pleasant experience. More

by ewest.usvi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Pepper, Vinnie ?
Nov 11, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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