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Kenny Ross Subaru

North Huntingdon, PA

4.7
3,168 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,168 reviews

September 14, 2021

Painless, Friendly, Routine, EfficientLooking forward to Painless, Friendly, Routine, Efficient Looking forward to new facility Had loaner vehicle, a CX 5 More

by HARRYING1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Kenny Ross Subaru responded

We're anxiously awaiting the new Kenny Ross Mazda facility, too. It's coming so soon! Thank you for your business.

September 13, 2021

Very satisfied - Excellence service. I always am satisfied on every appointment. I will be a returning customer. More

by SBEVER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Kenny Ross Subaru responded

And we can't wait to see you again soon!

September 13, 2021

We've been buying Subarus from Kenny Ross Subaru for years. Their sales people and service people are always courteous and friendly. Ian Hufford and Newton DiSilva deserve special praise. They answered More

by daledbetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Hufford
Sep 21, 2021 -

Kenny Ross Subaru responded

Ian and Newton are a dynamic duo! We're so glad to hear that you had a five-star experience working with them. Can't wait to see you again soon!

September 12, 2021

Everyone at the dealership was pleasantly helpful as well as knowledgeable. The inviting atmosphere makes me feel comfortable stopping by with questions or concerns. Everyone seemed to respect each other too More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse, Rob Piovesan
September 12, 2021

From the time I walked into the dealership until I drove away in my new Outback, my experience was just perfect. Would definitely recommend Kenny Ross! More

by WAYNE.BYERLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McMaster
September 10, 2021

The service was wonderful. My service advisor was very helpful and accommodating and professional. I love how you're always offered a loaner. My problem was taken care of at no charge. More

by MRC5667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Great experience. Mike was professional and courteous and we were able to work out a deal that I was happy with. They also did a great job getting the car ready for us to pick up. More

by geoffreychin08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McMaster
Sep 07, 2021 -

Kenny Ross Subaru responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 06, 2021

I knew what i wanted.My Personal Salesman guided me I knew what i wanted. My Personal Salesman guided me through the whole process. Nice, clean, friendly waiting area. Busy place, but they were e More

by Tblink224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Moyer
Sep 07, 2021 -

Kenny Ross Subaru responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 04, 2021

Mike Flynn made the experience enjoyable. A down to earth "non-salesman" approach was refreshing. Also,... Tony Brooks the finance manager was a pleasure to work with. Overall great experience!! Highly recom More

by Shaun C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
Sep 07, 2021 -

Kenny Ross Subaru responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 02, 2021

Very poor customer service. Car wasn’t detailed until i purchased it and looked great but then it dried and looked terrible. Now have to spend money to get detailed. After 5 days had to replace CV axle and More

by Paul C.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Sep 07, 2021 -

Kenny Ross Subaru responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

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